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April 2024 by rick conner
Lost my tax information
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March 2024 by Harmony Mansfield
very friendly
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March 2024 by Wm David
As I have used for years, still great service.
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March 2024 by Jennifer Brinkley
Very friendly and made my experience amazing.
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February 2024 by Mariah Scriber
I had filed my taxes yesterday and applied for the cash advanced. Apparently my application has not been sent through at all yet it has been two days. I paid for the cash advance for a reason I don’t understand what is going on for some reason they said that I was chosen out of a few people to get a second set of eyes to look at my application. I still haven’t got any notifications yet about my advance I am very disappointed, and I will not be returning if I don’t hear anything soon about my advance. . ???????
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February 2024 by Cindy Johnson
Their fast friendly and knowledgeable.
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April 2023 by Randy Allen
Not transparent or up front about costs. Charged fees when corrections required to fix missing information. I've done my own taxes every year until this one, when I ran into a situation requiring professional help.Charged excessive costs (e.g. $55 to make an interest earned entry) for simple forms. The people I interacted with were pleasant, but the overall process and costs were not customer oriented. I felt squeezed for dollars with nearly every interaction.
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March 2023 by CasualWeeb Gamer
Seemless and quick interactions, the employees are very helpful and knowledgeable, Daniel Jett was awesome!
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February 2023 by Kelli Buckley
Kristen was patient answered all my questions and was kind and professional. I'm recommending her to all my friends
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May 2022 by Crystal Laneville
Megan Brown in the Lusby office was awesome! Even though I had dropped my information at the California, MD branch she somehow ended up with my file. I missed her calls every time for work and a family dinner but she was always in communication for every step! Give that woman a raise! She was absolutely amazing! I'm not sure who my fiancee was assigned to but I told him to go to her. She is 100% the reason I would come back!
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April 2022 by Steve Rose
Good job, fast my only issue is it was pricey for a pretty basic state n federal return
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April 2022 by April Muller
Do not go here,. They don't know what they are doing! They told me I was getting a certain amount back and I didn't even get half of that! When I called them Megan told me she would call me right back as soon as she found out why that happened and that was over 24 hours ago. I made a big mistake going here. Charged me over $200 and didn't even do what I paid them for. No other words beside this place SUCKS. Thanks for nothing megan
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March 2022 by J M
Prompt friendly knowledgeable preparation of our tax reports. Also your professional advice was very much appreciated.
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February 2022 by Candice Briley
My agent was wonderful. Very efficient and the entire office staff made my experience wonderful.
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April 2021 by Crystal Offer
The H&R Block agent was friendly and detailed.
