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March 2024 by Ilan Goldberg
This LabCorp location consistently falls short of any reasonable expectation. During each visit, we've encountered a very limited and unprofessional staff but also display a clear lack of courtesy and empathy.It's evident that there is a serious issue with management at this branch. The lack of proper customer service and the indifferent attitude of the staff have made every experience here frustrating. I strongly advise looking for alternative locations
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November 2023 by Stephanie Meighan
This is near a pediatrician’s office but don’t bring kids here. I brought my almost one year old this morning and the woman was rude from the second we walked in—it was apparent she didn’t want to be at work. She couldn’t draw the blood properly (she blamed us saying my daughter was “squirming” too much and I “wasn’t holding her tight enough” so she said she “wasn’t going to chase her around.” And she told me not to hold the arm that she was drawing blood from when we started. My daughter’s arm looked steady to me as I watched in hopes the blood would be drawn so the whole thing could be over quickly as my daughter cried.), the blood was pouring out of the side instead of into the needle/vial. It was very traumatic for me as a mom and we will have to do it again since it was unsuccessful. She also did nothing to reassure either of us (talk to my daughter or even say this will be over in two seconds). We will never go back to this location, or frankly Labcorp again.
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November 2023 by Shannon W.
This is the best Labcorp I've ever been to. I live nearby and have been several times, the staff is wonderful. They are always pleasant and the wait is never long. I often get in immediately as a walk-in. Just left today and Shantay was so helpful, warm and kind. She made it a pleasant experience. There is a Labcorp not far from here on Tellamore Rd that is absolutely horrendous, the employee was so nasty to everyone that I actually left right in the middle of my appointment last year. Definitely will always come to this Labcorp
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October 2023 by Kennedy Barney
Never thought I'd leave a bad review but after my visit on October 6 2023 2pm, I won't return here. The phlebotomist suggested we go elsewhere after we simply inquired WHY a credit card was needed when I have insurance. She said it's just a hold but the form we sign says it's a charge. The girl was so aggressive and wouldn't let me or my mother speak. We asked her several times to let us ask our questions. Indicating she's been here 7 years means nothing, You're still responsible for explaining documents and when you're information is conflicting with what you're saying you should conduct yourself professionally. Ultimately I got my blood work but she was so rude and uncouth.
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June 2023 by Kim Betterton
I have had multiple good experiences here. Not a fan of the location - it can be hard to find - HOWEVER, I have always been served by professional and pleasant people. Today, a woman named Angel did my intake and my blood draw and she had the three P's - PROFESSIONAL, PLEASANT & PAIN FREE!!! You rock, girl!
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May 2023 by Kandie Branch
I've lived in this area for years and I'm tickled by the reviews. I HAD A GREAT EXPERIENCE. Many who live here are entitled and difficult to serve no matter what the staff do. I have been patronizing this lab location for almost a decade and have received nothing but FRIENDLY service. These people are at work and not your personal servants. I've also seen customers come in with insurance or referrals that weren't accurate then take it out on staff. Grow up people, get your lab done and leave.
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May 2023 by Gabriel Rodriguez
Never a bad experience here. Convenient location and the girls that work here are very nice. Got my lab work done really quick.
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May 2023 by Kennedy
Nice staff and clean location. Good parking and never crowded.
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May 2023 by Michelle Edwards
Great location in and out quickly. No issues
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April 2023 by Dawn Shafer
I have been waiting with a child for over 90 minutes. There is clearly only one person working but they didn't bother to communicate. People are walking out left and right. Terrible service.
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November 2022 by Daddy Q
No appointment and no wait to be seen. In and out in about 15 minutes with blood drawn.
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September 2022 by Jennifer Wegner
I went and got my labs done and the staff was very rude and not friendly at all. I’m am a very easy poke and they had to keep poking and digging for a vein. I also overheard staff arguing with other people which was disturbing. I will never go to this location ever again. There are so many other locations that do a fabulous job. The two front desk ladies were not helpful and didn’t show any compassion towards others.
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July 2022 by Laura F.
Came in for standard blood work. Woman I thought was just doing intake was unfortunately also the phlebotomist. She was unpleasant at the front desk and when finished drawing blood she jerked the needle to the side of my arm before pulling it out. As a result I am black and blue over a good portion of my arm a week later. I am convinced this was not an accident. I'm guessing she is not a happy employee. I will go elsewhere next year.
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February 2022 by Sarah Mandel
While the facility is decent for a labcorp, the staff are the rudest, unhelpful, uncompassionate group of people I have met. I’m happy to share specific details should someone from the location reach out.
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February 2022 by A Hamilton
I just left this location not only were the 2 women that were at the front desk rude they were unhelpful! One of the women had a loud unprofessional ring tone on her cellphone. Avoid this location!