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October 2023 by jaime jay
This place is pathetic. I walked in at 2:20 yesterday and checked in. There was only one other person in the waiting room who walked in while I was parking. Three other people walked in AFTER me and checked in at the kiosk. They ended up taking all three of those people before me, the lady working the desk even said “oh, I think that she (me) was here before all them” to a coworker and the coworker said “oh well too bad now”. I sat there until almost 4 o’clock before they even took me back to take my two tubes of blood. The blood draw took all of five minutes but waiting more than an hour and a half was pathetic especially since there was 4 to 5 women working at this location doing blood draws. Even worse was this caused me to miss my next appointment, which was only 1 mile down the street. I should have been taken right after the other man that walked in right before me. If so, I would’ve made my second appointment, but they had me sit there from 2:20pm until 3:45pm before they even took me to the back. The women running the front we’re just sitting there on their computers, chitchatting to each other, looking at their phones, not paying any attention, or acknowledging/helping the clients who were walking in. This place needs a miracle. Or someone to lay down the law on the laziness.
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August 2023 by Kiki S
I made an appointment for a drug screening and I checked in. When they were apparently ready for me to go back, they said their system has been down and I needed to go to a different location. Said different location did not respect that I had an appointment and treated me no different than a walk in even though I arrived at the time of my original appointment at the other location. I asked how long the wait time was and they had no information on it and told me it takes a long time for each drug test. It doesn't take a long time for a drug test considering this isn't my first rodeo. It's extremely frustrating and they don't respect appointment times. For doing this all day every day you would hope they'd be more efficient and skilled with scheduling and appointments. If you can avoid using a LabCorp, I would suggest that. I've never once had a good experience at a LabCorp and I've gone several times over the years.
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August 2023 by Eileen McCarthy
Had an appt, but still waited an hour for blood work. The place is really dirty and the technician is wearing fake nails which is an infection prevention issue. Staff are rude.
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July 2023 by Jax “ItsJax” JPDC
Honestly, the staff at Labcorps in MD are usually very unprofessional, unorganized, lack any kind of customer service, and lack bedside manner.With this specific Labcorp that my wife and I received serviced from today, followed the specified trend above, and the phlebotomist was unusually heavy handed and rough.Simple bloodwork was a very painful hassle with this young lady. She was very rough with the entire procedure in which 5mins felt like 15mins of torture - per my wife.Insertion of the needle was not particularly painful; however; as she removed the needle- it was yankee out of my wife’s arm in which she describes as a knife being pulled out of her arm. A pain scale of 10 she says, which she compares the to the pain of breaking her femur bone.Avoid this Labcorp at all cost.The hole that the phlebotomist left my wife with is comparable to a hole left by an epidural.
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July 2023 by RangerTalksDogs
Want to give 0 stars, but this wait time is absolutely awful. I waited over an hour while fasting for bloodwork and started to feel sick because of how long it had been without eating. They didn't do anything to even possibly accelerate my appointment
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June 2023 by Kristin Black
Today, Friday 6/2 , my Mother was at lab Corp at 7:15am and there were 5 people ahead of her. Seen by Christine by 8 and She was Wonderful. Christine was by far the BEST !! Painless. No bruising. Overall, I am thankful that Christine was there, as Mom is a hard stick. Many thanks to Christine and Lab Corp.
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April 2023 by Megan Song
Worst lab corp I’ve ever been to. People have been waiting an hour WITH an appointment and I’ve been waiting for 45 minutes with not one person called back or up front at the window. You either need to speak with your employees about their complete lack of wanting to work or you’re going to overwhelm the other lab corps because people have left and gone right up York Rd to another one, and gotten right in. Me included. This place has always been like this…why? I’ve had nothing but good experiences at the other one in Towson and Timonium. This just happens to be directly next to the doctors office. And it is NOT busy. And they are not understaffed. The woman who was supposed to be up front working was busy looking for the remote for the TV because they said the employees were watching it too much!
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April 2023 by Connie Uroda
If I could rate them no stars I would. Roaches in the waiting room. Rude staff. Incredibly long wait.
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March 2023 by Jill Davis
Had to share my great experience here. I had zero wait time. The technicians were very kind and compassionate to my 22 month old son who had just got stuck by another location that was unable to get the blood he needed. They sung songs to him and got the blood fast and efficiently. They made him feel better after and gave stickers to him and my older son. So glad I came here! Will be my 1st choice next time! Thanks again! ❤️
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March 2023 by Tone
Decided to stop at this location since I was in the area. I wouldn’t go again. The staff is unprofessional. I hear some YELL my name when I walk to the window the staff member is not at the window she’s 3 windows back and discussed all my business from there. When the tech that drew my blood it hurt and left a bruise.
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January 2023 by Jill Dodson
Did not give me enough containers to do a 24 hour uranalysis. When l returned , the woman at the window ignored me for a very long time talking on a talking on a Personal call Assomething. nothawaited on me
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November 2022 by Brian Austin
I drove my wife to the Labcorp at 1774 York Road for a 10 AM appt today. Apparently, if you are a walk-in without an appointment and arrive first you get seen prior to patients with an appointment at the exact same time. Also, if you know the person behind the counter and let them know you are waiting you get seen first. I also noticed that the receptionist seated two desks away from the window didn’t bother to get up from her chair and walk to the window when summoning patients. No, she just yells out your name then talks to you from across that area. Maybe it’s me, but, the older you get you see nonsense for what it is.
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October 2022 by Johnny G
Horrible horrible horrible!!! Very rude lazy people with attitude problems. Should definitely not be working at a facility taking people's blood.
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September 2022 by Corinne
The bloodwork technicians seen today did not listen to the patient and were inefficient/inaccurate with how they drew blood. They did not ask for consent before stabbing the patient in an undesired location and ignored patient questions/requests. The patient was extremely uncomfortable with the nonconsensual medical decisions made about his body and the lack of bedside manner.
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August 2022 by Alex Webb
I had to drop off a specimen for my wife and the staff were so rude. Lab Corps is a reputable company and should be ashamed of themselves for allowing employees to be so unkind. I was in there with 2 other customers and they treated us all like we were a burden. Honestly appalling - steer clear!