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November 2023 by Louis Stein
My tire sensor light came on Saturday at 1 pm. I pulled into the mr tire where I have spent $Thousands. I was told they did not have time to check my tire pressure until next week. Might have taken the guy 90 seconds. Last dollar I gave this place will be the last dollar they get from me.Pulled into heritage service center and the guy checked all 4 tires.....no charge. Thanks Heritage.
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November 2023 by Meghan Green
We've been to this location several times, and we will continue to come back! The staff is kind, courteous, and honest. They have always taken care of our vehicles quickly, and have never tried to up-sell us on any products or services.
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November 2023 by Bobby Pic
I teach high school with at risk students. I am not able to take off because any interruption to the routine gets everyone off course, and it takes days to get everything settled. I needed to get my tire fixed ASAP, as I have school today, Saturday School, and events all weekend on campus. I needed my car.Every single car place from the east side of Baltimore to Towson told me they couldn't help me until Monday the earliest. I was referred to Mr. Tire in Timonium.The kind man who answered the phone listened to my situation, and within two hours a brand new tire was on my car, and I was on my way back to campus.I can't say enough how courteous and kind the man who helped me was today. I wish I got his name before I left.Go to this location. You will be happy you trusted this review.
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October 2023 by shamirra henry
I got a flat tire today so I came to Mr.Tire because it was the closest tire place to me. The guy told me it would be 80 for the tire and 40 for it to be put on. once he put my tire on he rung me up and said my total is 189.99. How?? Why?? He said that they didn’t have the cheaper tire I wanted so he put on what they had. I should’ve been informed about this before he took it upon himself to give me a more expensive tire. I honestly think because I’m a woman they were trying to take advantage. a lot of places like this over charge women and pocket the extra money.
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October 2023 by Michael Garant
I highly recommend this particular Mr. Tire. They are conscientious and stand behind their work. They patched two tires on my vehicle. They were courteous, diligent and caring. One of the patches did not hold. They repaired it on the spot free of charge.
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October 2023 by Mike Amoriello
I had a screw in my tire from going to the dump and took it in to Mr. Tire for a patch. Steve took great care of me early on a Saturday morning. I really appreciate it!
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September 2023 by Paul Koenigsmark
This shop damaged my rims when I had new tires installed. My VW GTI has aluminum wheels that previously had no rash. Now each wheel has damage. I do not recommend anyone bring a nice car here.Edit: The owner's response is just for show. I called the 800 number and explained my problem. They have done nothing to address my complaint. Further, my steering wheel shook at 65 mph. I took my car to Firestone to get all 4 tires balanced, where they were done properly. Any shop is better than Mr Tire.
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September 2023 by Claire
I unexpectedly needed a tire replaced and this location was the closest to my house. They were able to get me in and the job was done in less than an hour. Everyone we interacted with was very friendly and helpful. I will definitely be back.
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August 2023 by Cori Brennan
I have never had such an unprofessional experience at a car shop. Three weeks ago, I had gone in for a diagnostic and received a quote for an issue I was having. I made an appointment with them that day because the needed parts weren't in the shop.Today was my appointment and I was told I never made the appointment, the quote was wrong and the repair needed was much more work and the cost was double, then threatened to not be given my car back unless I paid a new diagnostic fee (which I was not informed of nor did I consent to). When I asked to speak to a manager, I was told that I was speaking to the Store Manager and he continued to yell at me until finally allowing me to leave with my car twenty minutes later.
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August 2023 by Cori B.
I have never had such an unprofessional experience at a car shop. Three weeks ago, I had gone in for a diagnostic and received a quote for an issue I was having. I made an appointment with them that day because the needed parts weren't in the shop. Today was my appointment and I was told I never made the appointment (which I had done IN the store) and wasn't in their system at all. The staff member asked me if I was *sure* I came to the right location, which I confirmed and reiterated that I had been to three weeks prior. He also asked me if perhaps I brought a *different car* than last time like I was a moron.I was also told the initial quote I received was wrong and the repair needed was much more work and the cost was nearly double. When I inquired further, the staff member said I must've put a bunch of miles/wear & tear on the vehicle the last three weeks (which I didn't because I wasn't even in town to drive the car and then was home sick). Then I was threatened to not be given my car back unless I paid a new diagnostic fee (which I was not informed of nor did I consent to). When I asked to speak to a manager, I was told that I was speaking to the Store Manager and he continued to yell at me until finally allowing me to leave with my car twenty minutes later.
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July 2023 by Joseph Cofrancesco
Steve was fantastic. It was 1/2 he before closing and I had a blow out. He took care of it. Couldn’t be nicer or more friendly. I purchased the tires here with hazard insurance so cost was minimal. Best shop ever
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July 2023 by D Scott
Quick and professional service for my tire patch. Thanks!!!Wanted to add: came back with a question. They had the car in the air in 5 minutes, answered my question, and then didn’t charge me for their time. As I said, quick and professional… I’ll definitely be back.
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June 2023 by Erik Smith
Dave and his mechanics were awesome in getting me taken care of. They not only made sure I had the tires I needed by the next day, but they patched me up quickly so I could drive safely before I got my tires changed. Excellent service!
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June 2023 by Tamika Barnes
I got my car serviced at another shop twice for tire balance and rotation and the problem was still not rectified. I stopped by Mr. Tire, york road, Timonium MD. They showed great concern for my problem followed by great customer service and great feedback on what the problem was. Now I am very happy because the problem has bee rectified. Would definitely return.
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June 2023 by David
I've been using this Mr. Tire for 5 years now ever since we opened up our RISE location two blocks down the street. David and his crew service all my cars and they do a fantastic job!Thanks Guys!
