Old Navy in Lutherville, MD, is a favorite location for family fashion, offering trendy clothing for maternity, women, men, and kids with plenty of inventory and sizes. Shoppers are consistently impressed by the unbelievable sales and shocking prices, especially on toddler items, which often leads to buying more than planned. The store is typically fully stocked. The staff receives high praise for being friendly and providing excellent service. Reviews highlight fast and efficient handling of online returns. One cashier was noted for showing a customer how to save more on a purchase, while a manager was commended for being exceptionally kind and resolving a pricing issue with a discount, even when the customer was upset. The overall experience is positive, with shoppers appreciating the great deals, convenient in-store pickup for online orders, and the consistently helpful and kind employees.
Went in just to see what they had. They had a very good sale going on. Took home some good items.
December 2025
I was really surprised how great the service was. I tried on a few things and needed a different size. I was able to get a different size brought to me while trying on clothes. The computer in the changing room was great!
December 2025
A big store that had (when visiting) a big sale going on. Plenty of stock in different sizes for the current collection. The sales part was a bit disorganized.
