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February 2024 by Brandy Crowe
Nails are beautiful but the dude that did my nails needs an attitude adjustment. I will stick to blush In Perry hall.
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February 2024 by B K
This place used to offer a great relaxing experience, now service just seemed rushed despite having so many empty seats. Not sure what changed.
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January 2024 by Madie Vonnegut
I see Daisy every time go. I never have a problem getting an appointment and they are normally pretty friendly. I recommend paying cash as it is discounted if you do. I get Dip nails now but did UV gel before. Daisy does a great job and I've never had a nail tech who could do the ombre so flawlessly and she does!
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December 2023 by Ali Pappas
Manicure after 48 hours. Horrible!!
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July 2023 by Tanya Henderson
Went there to get a pedicure and day Phill in the water they put nothing in the pedicure should be popvery cheap because they use no product no cuticle remover unless you pay extra $20 the man use nothing on my feet he used a drill sander to takeoff the polish, then he use nothing to nip around the cuticle. He was so old he was shaking. All he kept passing was it’s going to cost $52. I complained they did nothing when I get to the front I told Manager he said you should’ve came up front and complaint when I said something to him he said 00 yeah, it was your responsibility to but you need to listen this is unacceptable. He did not care north of the ladies that were next to me given other pedicures care they all gave me the evil eye. It’s funny ice when you’re tipping big but when you say one thing you all you get is the evil eye, I wish we had places to go and we didn’t have to depend on these people, and I hate to say that, but I hate the evil eye when they’re getting my money maybe we should give the evil eye
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July 2023 by Hannah Weiss
Have been going here for about a year but after this past experience, I’m not sure I’ll be back. Gel manicure chipped and started peeling one day after my appointment. I went out of town for a few days and came back to get them fixed. Staff was very rude, impatient, and rushed me and did not correct all of the peeling nails. Only allowed me to select a few… The ones that were re-done are already peeling again after one day. I believe it may be old nail polish or lack of caring. Also my gel manicure and pedicure took about 35 minute in total. Whole experience was rushed. Really disappointing.
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May 2023 by Alicia M
This was the first nail salon I went to when I first move here. It’s good for walk-in’s but my experience hasn’t been the best. My gel manicure that chipped within a couple days. Also they are more on the expensive side.
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April 2023 by Tara Miles
Love it here! They have never disappointed me. I had been gone for a while but came back recently because I nails weren’t growing as they should. Since being back my nails are healthier than they have been in a while. Been a customer for over 10 years..
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March 2023 by Erika M.
This is my second time here. Ken did my nails. I can confirm that the quality of consumer service and nails are consistentently excellent. The decor is up to date and it's really clean. I love the hand painted mural that goes around the wall on both sides. The parking is tight and makes me nervous and there is alot of traffic on the weekends. I have ever had to wait to get in a chair no matter the day or time. I noticed a lot of people coming for the pedicures ....it's in a separate room and looks serene. Great experience so far. I tried it for the convenience but think this will become my new go to nail establishment.
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February 2023 by Colleen Hawkins Ball
I've been going to Pro Nails for the last 7 years. They are the best nail salon around, trust me I've tried them all. The quality of the products and work go unmatched. I can go 3 weeks without my nails breaking, scratching, chipping etc. To add I have a very physical job where I'm always using my hands and washing them and my nails always hold up through it all. The staff has always been friendly to me. And the shop is the cleanest I've been in. Highly recommend Pro Nails.
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February 2023 by Valley Mountain
My daughter and I got mani/pedi we both got pedicure with the additional 15 minutes massage. This should have been in addition to the regular pedi massage. The massage was not relaxing, she was rubbing lotion all over so fast it felt like rug burn. She also finished the entire pedi in 21 minutes. Should have been 45 minutes. My daughter was finished way faster than me and we started at the same time. The service here has gone downhill. The manager at the front is very rude and arrogant. The staff rushed everything. I was hoping at-least our nails would look nice. The top coat look dull. And we could see our natural nail under the polish. If you go set a timer!!!! Won’t go again.Services: Manicure
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February 2023 by Elka Ac
I had a dip powder manicure and every nail was a different shape and length. The salon did not seem clean or sanitary. They dipped my fingers directly into the powder. The technician cut my finger with the file and didn’t offer any antiseptic or anything for the bleeding until I asked. I got an infection anyway. Would not go again.
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February 2023 by R. Monroe
Some of the technicians are rude and unkind with how they speak with you. I have visited multiple times and this is based on my experience. If you are a person of color expect to be treated less than equitable in the tone and manner is which they talk with you. Do yourself a favor and find a place that respects you and your hard earned money. If you expect to return less than a week to have a nail repaired expect to be given a difficult time and expect to be blamed (i.e. it's "because of your natural cuticle oil" or "what did you do to your nail"). Best of luck.Service: Gel manicures
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January 2023 by Crystle
Been going here for almost 10yrs! Ivy has been doing my nails and I absolutely love her. So to hear she’s not there anymore is heartbreaking lol.. had 1 other person do my nails and the quality of work is just not the same. Unfortunately I will not be going back cause I can’t get the same care and patience I got with ivy! ?
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January 2023 by Erin Burley
Ivy was the best nail tech! The other nail tech just isn't good. The person doing your pedicure will not be doing your nails, si when you make an appointment they do your feet first and when you get finished if someone is in the nail chair you have to wait!
