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March 2024 by Tarek Aletris
Worst branch ever for WalgreenSending money via WesternUnion as usualAt 1st say claim wrong limitThen claim I must only pay cash not debitWhen I went to other branch they didn’t give me hard timeAnd Mngr of this branch is an ignorant rude lady
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January 2024 by Janet H
Called in my script using automated system, no record, my Dr then called it in, was told ready 2p .. @5:30p not ready..finally got script and inadvertently billed 4 med I did not order with no credit receipt other than "your credits been peocessed".
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December 2023 by Juliana
Seriously the best pharmacy in Baltimore and Baltimore county! The pharmacists are out of this world! I can’t say enough good things about this pharmacy
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September 2023 by S. White
The people who work here are lovely. But the store is understaffed and underfunded. I blame Walgreen's c-suite - you can bet the jerks who run the company are making the front line workers take all the grief for their terrible policies.Long story short, it's basically impossible but to get the pictures you order here. I've tried three times with no luck. Don't order pictures from Walgreens, I guess?
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June 2023 by eissa baraka (professor eissa)
I never been there , I just put good reviews on random locations so it gets more stars ⭐
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June 2023 by Laura Nicholson
Sherra at the Timonium location was amazing and helped get a poster printed for my son. There was originally an issue that she checked on, took care of and called me back to let me know we were all set. Hard to find polite and helpful people especially over the phone. She rocks!
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May 2023 by Ashley
Cashier was rude and acted like I was bothering her when I asked to return a FedEx package, laughed at me as I was leaving. Terrible customer service.
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January 2023 by Michael B.
Again medicine is nit ready as promised or expected. Too often prescriptions have to be replaced a day or two ahead of time. This time the Rx was submitted yesterday afternoon. I was told to come back later that day. I came back after 5:30 pm. I was told it was ready but the pharmacist was in the bathroom. I had dinner reservations and could not wait. I came back on Saturday and was told that it was not ready there was a system error. This is an injectible medicine prescribed post surgery. The pharmacy is grossly understaffed and appears to be disorganized, as evidenced by watching multiple staff searching for prescriptions, repeatedly.
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January 2023 by Ryan Pancake
Pharmacist was short and rude over the phone. This after I was on hold for 10 minutes. Zero stars if I could rate them.
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January 2023 by Guofeng Xie
Very fast today. Thanks and Happy Holidays!
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October 2022 by Russ Mundschenk
Frankly, I don't think Walgreens Corporate is giving the pharmacists the resources they need here. It is not an easy job! Why is the drive thru closed in the Covid era? Especially when there are a line of people inside the store waiting to get tested for the virus! A potential petri dish! They are so busy they cant answer the phone! Customer service is failing here - they need help!
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October 2022 by Alex Cronin-Scott
The pharmacist here runs a tight ship. I was there with a family member to get my vaccinations and it's the fastest I've ever got them--best experience yet. Excellent efficiency. Excellent customer service. Excellent facilities.
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October 2022 by KYUNGGEUNE OH
Recently, I feel that this branch provides seriously lower quality of service than before. As a customer have used this branch for my prescription pick-up for 3 years, I am unhappy with general service of pharmacy. My prescription request was not processed for more than 24 hours even though I checked onsite. I’m here again. Their ARS and text system do not update the status correctly. Looks like most of staffs are new and not familiar with their works. I see a long line most of times, and their drive-through is closed for some reasons. Very inconvenient.
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October 2022 by Ben Moshang
The most racist and disgraceful experience that has happened in my girlfriend's life. My girlfriend who is Vietnamese has a Covid Booster and Flu shot appointment at 5:30 pm. She shows 5:20 pm and talks to the staff to get checked in. The staff followed the procedure of asking for DOB and name, yet did not bother to listen or double check. At this point, it is 6:30 pm my girlfriend proceeds to STILL wait in the waiting area and wonders why she has been waiting for an hour for her SET appointment. The result was the staff never checked HER IN AT ALL. They thought she was waiting for a later appointment that was this Asian gentleman. Just because the gentleman had an Asian name, The staff decided to racially profile her and think she was waiting for a later appointment. This was absolutely disgusting and unorganized staff. I will not come here again and would recommend taking what I am saying seriously and doing the same.
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October 2022 by Andrew Hall
The pharmacy is so disorganized… Wife dropped off the prescription in person and was told it would be ready in 2 hours. I come to pick it up and was told there was no prescription for that name, and it was called into another walgreens… come to find out they put it under the wrong name. This whole ordeal took over an hour. Avoid this place if you can.
