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January 2024 by Ohene Gyapong
WOW!!! It’s by complete chance that I was watching TV and saw a commercial for CarGurus! I had been searching for a used Mini Cooper for MONTHS; and between three local (and one very distant) Mini Cooper dealers, I couldn’t find what I wanted. I gave CarGurus a shot; and there was Manchester Motors. I had never even heard of Manchester, Maryland; but I’m so happy I looked. They had exactly the Mini Cooper I wanted that several Mini Cooper Dealerships, CarMax, and Carvana did not. And Manchester Motors … DOUBLE WOW!!!! Lots of businesses say they don’t B.S.; but Manchester Motors is serious! It was a straight-up deal. Kenny Swedo is a FANTASTIC sales representative. He values client relations. He knew I didn’t have time to mess around; and he got me in and out in a flash – no hassle; no silly “I have to talk to my manager” or “There are a lot of people looking at this model, so don’t wait” sales games or pressure. Kenny is GREAT; and I’m a Happy Customer! Manchester Motors is an hour’s drive from me; but they’re the first place I’m looking the next time someone in my family needs a car.
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January 2024 by Justin Prince
Kenny was fantastic! Honest and straightforward. Didn't feel like he was pressuring me but thoroughly explained my options. Also got a fair price on my trade-in. Darrell in finance was also a huge help. I'd recommend Manchester Motors and Kenny to anyone looking for a great used car with honest service. Thanks guys!
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January 2024 by G C
I worked with Kenny at Manchester Motors and I highly recommend him. Very friendly, ready to help you with whatever you need and is not pressuring you to buy. Overall I found this car dealer very pleasant to deal with and would definitely consider them if you are looking to buy used.
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January 2024 by Megan Sheesley
Kenny and Nate were great to work with. They made the car buying process extremely easy. I was recently in a hit and run accident with my car totaled but not paid off. I was so worried I would not be able to get another car but to my surprise, they got me an approval and I was driving again in less than a week. Thank you all so much for getting me back on the road!
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January 2024 by Great bird of hope
I bought a work van for my auto detailing business. Donnie Lowe was friendly and accommodating. Happy with my Van, good experience.
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January 2024 by Monica Staub
Howard Insley was helpful, patient, pleasant and went the extra mile to provide a calm, pleasant buying experience to purchase the car that most fit my needs. Others at Manchester Motors polite and helpful as well.
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December 2023 by Michael Masko
I don't want to be completely negative towards this dealership as nothing was mis-represented but want my point known on the issues so that it doesn't happen further. Today was my first visit ever to their MD location (I have never been to their PA one) unfortunately for them it will be my last to either. They had the right car on the lot for me/Their numbers were where both of us needed to be and we would have finalized paperwork tomorrow had they listened to me before I drove their vehicle. They wanted to appraise my trade while driving theirs to save time which I was ok with, I even pointed out certain areas on my car that needed attention in current condition because I'm not the type to hide anything, but I had made it very clear for them to not to drive my car without me in the car (just like they wouldn't expect me to testdrive their car by myself) The reason could have been for whatever, which I shouldn't have to explain myself to them why! I handed over my key to the manager that i thought was looking it over with trust and confidence. When the salesperson and I arrived back from the test drive in their car, we noticed that my car was on the other side of the lot. (Someone had drove it without me!) On top of it, when I arrived originally I parked it facing the direction outward under a well lit area. When I left, they had parked it in the dark in the opposite direction to exit and made it difficult for me to leave their business in a tight area. I did not feel like we should move forward with the deal because of simple things gone wrong on their end. I called the salesperson within an hour of getting home to let him know it was nothing he did, but explained my reason of why I wouldn't be back to sign paperwork tomorrow. I had been making dinner and my phone rang not once, not twice, but three times when finally I picked up. It was his manager and I had stated I was in the middle of dinner with my lady. He completely ignored it saying "oh, thats alright!" Didn't bother to ask about calling back and carried on his conversation with how he didn't get the message about driving my car because he wasn't there at the time it was said. Then he proceeded to ask if 1500 or 2 thousand dollars would change my mind about coming back tomorrow. I told him absolutely not!...Price wasn't the issue?...So that gesture was out of place! I told him that we will be purchasing from a competitor of theirs that we had visited on Saturday, and he felt lost for words. This dealership really needs to focus on some key details about caring for the customer to stop missing out on future business
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November 2023 by Adam Warfield
This dealership is 1 of the best I've ever dealt with, very nice people and easy to deal with no pressure or stress Donnie Lowe was a pleasure to work with he was so friendly and understanding didn't pressure us whatsoever he was very patient and totally understood our wants and needs. Very smoothe process and they have a very nice inventory and a dr e decently priced....Thanks again Donnie Lowe
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October 2023 by Jordan Whitcomb
Took a ride over to Manchester Motors. I was looking to trade in my current car for a newer model. Howard was the salesmen I was spent my time with. Howard conducted himself in a professional manor. His knowledge of the vehicle in question was far more than the window sticker offered. When it was time to work numbers Nate entered the equation. Nate is the manager. Nate offered a more than fair price for my trade. Nate and Howard did their best to get my payments where I wanted them. My entire experience was smooth. Manchester Motors was honest and transparent with all aspects of the sale. The vehicle was spotless and met my needs. I had to have a second key made. Nate was very thorough to ensure that was handled with ease. If you see a vehicle you’re interested in on the lot, stop in for a hassle free experience with a family owned company.As always, Cheers!
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October 2023 by shannon neidlinger
I had a great experience with Nate. He did everything he could to help me buy the car of my dreams. I can't thank him enough. Extremely happy customer :)
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October 2023 by Wanie Bee
I didn't feel welcomed. No one came out to ask if I needed assistance, yet two people watched me from the window. One of them actually did come outside to help someone else. I did come to the office to ask questions. There were about five people in there; I'm not sure how many were staff because everyone was dressed down. It was more of the same nonchalant service, [well lack thereof]. They do have many very good-looking vehicles on the lot. According to the website, most have low to decently low miles. I'm just not certain their reason for basically ignoring me. Perhaps it was not a good day. I will give it one more try when I am ready.
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October 2023 by Laura E
My mother, daughter and I came in to look at cars and was greeted by Donnie. He was wonderful to work with. It was the first time we had been to this dealership, and it definitely won't be our last.
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October 2023 by Fred Strausbaugh
Donnie was great to work with no pressure at all. Highly recommend Manchester Motors if you’re in the market for a “new” used vehicle. You won't regret checking these guys out.
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October 2023 by Steve Hahn
Was in a bind and needed a car. The dealership was very nice and Donnie Lowe was extremely helpful and did not try to pressure me in any way. I got a great deal and drove out that day with a very nice car.
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September 2023 by Timothy Corvin
Tom Duffy was very helpful and professional. My trade-in wasn't in the greatest condition but still managed to work something out. I definitely recommend these guys