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April 2024 by Joy C.
On March 11, 2024 I took my car in for 4 new tires that purchased through Pep Boys in Temple Hills, MD, for a couple hundred dollars. 1 mile or so down the road I heard a loud knocking sound from the rear of my car. I eventually found a safe spot to pull over, and had to wait in my car for 3 hours before AAA could assist me, and also had to inconvenience a friend to take me home. The next day I was told one of the lug nuts were a little loose, so they tightened it. Despite the drama for the day, the customer service was impeccable from Ms. Jackson, and Dwayne.
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March 2024 by Zakia Williams
Excellent customer service and the wait for service wasn't long. I will definitely bring my vehicle back to this location.
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February 2024 by Erika McJimpsey
I came in this morning to replace a tire. Ms. Jackson and the crew were kind, courteous, helpful and professional! I will be back! Highly recommend this Pep Boys!!!!
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February 2024 by Jazmyn W.
Had a pretty bad blow out on the beltway Saturday night and needed to get new tires ASAP. Went in without an appointment on Sunday (everybody else was closed or did not have my tire size) and while the wait was a bit lengthy Dwayne did a phenomenal job keeping me updated and was able to get me a deal on a new set of tires. Eddie took care of replacing my tires and conducting a wheel alignment, my car hasn't driven this smoothly in a minute. I'll definitely be back again for any of my auto care needs.
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February 2024 by Jaylan Monroe
Good service
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February 2024 by Constance Henderson
Good customer service
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February 2024 by kortney lemons
Representative was very helpful and resourceful. Service provided was good.
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February 2024 by Aliyah Swinson
Great business
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February 2024 by Jimmy magic
Ms Jackson and Nico took care of me
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February 2024 by Timothy Kelly
The manager was very professional. The staff tried to get my car fixed for 8 hours and did the best they could. Although my car was broken more than they could fix, they tried hard and were very helpful.
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February 2024 by Marie Erichsen
I had a Nissan that needed tires and brake pads replaced; they got me in and out quickly, and at a reasonable price, and explained my options clearly. I had dealt with some confusing upselling from a Nissan dealership earlier in the day, and my experience here was a wonderful contrast to that experience!
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February 2024 by Vinmere O'Brien
Perfect customer service
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February 2024 by Danielle Dunaway
Friendly and expert service!
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February 2024 by Mia Curry
Wonderful experience! Miss Jackson did a wonderful job. She ordered the right parts I needed for my car and did a great job! Definitely recommend.
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February 2024 by brandon turnage
Ms Jackson took care of me! Very professional , outstanding service - great work