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October 2023 by Bri Yohn
We ordered a lemon blueberry naked wedding cake and it was not only gorgeous, the flavor was impeccable! Guests kept telling us this was the best cake they’ve ever had! 10/10
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August 2023 by Denise Winks
Our family came to Deep Creek Lake to celebrate our parents 60th wedding anniversary. I needed to find a bakery that was open on a Monday to purchase a cake, and thankfully this bakery was! Pam did an AMAZING job! I chose a design from her gallery of options (#25) and it was not only BEAUTIFUL, but it was absolutely delicious, a marble cake with buttercream frosting. I HIGHLY recommend her services!
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June 2023 by Kyle House
Pamela made us a delicious cake, and even when we had a cake issue from some rough driving back to the house, she stayed late and fixed the cake for us! The customer service was top notch! Thank you pamala for saving the day and the delicious cake!
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June 2023 by Devi Khadka
I I found this shop online while searching for a local bake shop to order my husband‘s birthday cake while in deep creek. I looked at the review and wanted to give it a try. First of all, the service over the phone was just ok. Also, I was disappointed with the taste and decoration of the cake. It looked like an average grocery store cake and found it a bit pricey for what i have received. The icing was very sweet and the cake was dry. I asked for German chocolate cake but it did not taste like that at all.
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May 2023 by Joyce Dixon
Great birthday cake for my daughter. Beautifully decorated and delicious. We all agreed. It was the best cake we have ever tasted!
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February 2023 by Jackie S.
Awesome custom cakes. Got one for my wedding a couple years ago, and then one for a birthday. WillBe getting a cake every time we are on vacation
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October 2022 by Nadine Elizabeth Wilder Varos
Pamela from Mountain Flour was absolutely wonderful to work with throughout the whole process of planning our wedding. We enjoyed our tasting with her. Whenever I reached out to her with questions, she was very responsive and helpful. The two cakes, pumpkin rolls, and pies we had that she, and possibly a team along with her, made were so good. Would 10/10 recommend.
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July 2022 by Nicole Goldsborough
wonderful. I will always get my cakes, cupcakes and cookies from here.
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June 2022 by Rickelle McVey
Terrible bakery with terrible business practice.I had been looking for a bakery for my sons birthday cake but unfortunately started the search later than I had planned. After several days of being told “no” I sat down and made a list of about 20 bakeries within a 3 mile radius of Morgantown WV (where the party was held) and Charleston WV (where we reside.) Mountain Flour bakery was only 55 minutes from Morgantown and it appeared they made very detailed and beautiful cakes so they were at the top of my list! I called and spoke with someone over the phone explaining all the details of what I wanted for my sons birthday cake (basically a swimming pool with dinosaurs in inflatable tubes swimming/playing at the pool). I included every detail I would have liked to have and the lady I spoke with asked me to hold so she could check their calendar and ask the head baker. I waited and she came back to the phone and told me they could do it and then asked me to send my inspiration pictures to the bakeries email which I immediately did.I heard back from the owner Pamela Warnick the next day (Sunday) >24 hours after I had sent the initial email with pictures and typed details of what I wanted. It was a short blunt email and stated they could not do something that elaborate in such short time but they would gladly still make my sons cake. I saw this email late on sunday and responded asking what they could do because if they were unable to do anything pool or dinosaur themed I could just have Walmart or Giant Eagle make a sheet cake and save the 55 minute drive to and from their bakery the day of the party. I did not hear from Pamela all day Monday (understandable as it was Memorial Day) but also did not hear from her at all Tuesday so Tuesday early afternoon I wrote another email asking her to please let me know what she could do or not do for my sons cake in 4 days. At this point I was assuming I wouldn’t hear back at all and had contacted a local supermarket to make my sons cake.I heard back from her the next morning at 0900 and she stated she could do all the aspects of the cake as requested but could not make the dinosaurs. She stated they had plastic dinosaurs they could place on the cake and I replied stating that was fine. However, not wanting to waste anymore time and knowing that it was taking days to get her to email me back, I asked for a phone call sometime that day or early the next day. I heard nothing from her whatsoever, so Thursday afternoon I called the bakery and spoke to her directly.She was rude over the phone and every time I asked about a specific detail for the cake (could the plastic dinosaurs be placed in the pool, would the pool have realistic looking clearing blue water, would she be able to do fondant tiling for the sides of the pool, how about flotation devices, chairs, umbrellas or a ladder?) she huffed and puffed and had reasons or excuses as to why she couldn’t complete x, y or z. Her biggest reasoning was she only had 48 hours at this point. My issue was that all of the things I was asking for, 48 hours prior to needing the cake, were communicated to her via the first email 7 days prior to the party and her associate had told me it was no problem. She stated she couldn’t be expected to respond to every email same day and that her associate was new. While I understood these facts, I also knew it was taking her far longer than a single day to respond to emails and in my opinion the unknowns surrounding a cake due in one week should have warranted a call by the bakery >48 hours before I was to pick up the cake but she didn’t even bother to call me, I had to call her.Finally I just stated to Pamela that if she could do anything Dino and pool themed we would take it as our other options could not be themed and she rudely stated “I’ll do what I can” and hung up.We never heard from her again and decided to forgo the drive 55 minutes out of the way for a “I’ll do what I can” cake. She wasted our time as we could have contacted other bakeries had we known our cake was “too elaborate.”
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August 2021 by Gabriella Strait
Best cupcakes I ever had. I picked them up on July 26th, had my ceremony on July 28th. Delicious! Still very moist. I left for my honeymoon on July 30th, and got back a week later. Finally got back into the cupcakes today, August 8th and they're still good! Not dried out, as good as they were on the day of my wedding!
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July 2021 by danielnV1813NB
The new location has plenty of parking with picnic tables and seating inside. We enjoyed our paninis with fresh fruit. The large chair outside was a lot of fun for pictures.
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June 2021 by Carly Caracciolo
We have come for our wedding cake and now our son's 2nd birthday cake. It was amazing! Pam did such an awesome job with my simple idea. The oreo filling was SO GOOD!
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April 2021 by Danielle A.
Was on vacation with girl friends for a getaway and birthday celebration... Mountain Flour was so easy to work with prior to arrival. The cake was perfect at pick up - looked amazing and TASTED EVEN BETTER! Highly recommend!
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April 2021 by E. & D. Pletcher
Quick response time, great suggestions and the cake was yummy!!!!!
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March 2021 by Betty Jones
Beautiful and delicious!