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March 2024 by Debbie Nielsen
A few years ago, I left an excellent review. That was when it was a franchise owned by Jim Kimball. Jim retired and this office is now a corporate office. This year, I called to schedule an appointment and was left on hold for 16 minutes while they tried to find my info from before. I finally hung up and tried to call back. I only got a recording. I have used this office for many years and never been treated so unprofessionally. Will not return. They have lost my business.
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February 2024 by Tera Gregory
Mona is the best
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April 2023 by Lee Greenleaf
It was easy, painless and Monalisa was friendly and professional! I will continue to file my taxes with H&R block and Monalisa in the future!
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April 2023 by Google user
It was easy, painless and Monalisa was friendly and professional! I will continue to file my taxes with H\\u0026R block and Monalisa in the future!
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March 2023 by Rod Haizlip
Good experienceWill use again
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March 2023 by Carole Crawford
Ease drop-off and pick up.
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February 2023 by Pat Balsbaugh
Tax preparer very knowledgeable good experience, nice people.
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April 2022 by Alphy ClubberLang Wood
After unforeseen circumstances, had to find a tax preparer at the last minute. Mechanicsville H&R Block scheduled our family with very late notice. April 8 I show up with my info for my wife & I as well as both children who needed returns also. Mona Braxton is the tax pro I saw. I can’t say enough good things about Mona! She was patient, thorough & helpful with info to remember going forward. I highly recommend Mona & plan on seeing her again next tax season!!!
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March 2022 by Jimmy Greene
Jim is awesome with or without a refund .
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June 2021 by amber brash
Always an easy stress free experience.
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May 2021 by Elizabeth Poole
I love my tax agent. I come in with worries and 99% of the time leave satisfied ( 1% I pay some tax) I am in a business that can vary as to income and deductions. I can rely on my agent to keep me straight. The one thing I fear in life is tangling with the IRS over money. I feel much more confident having a professional on my side.
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May 2021 by Leanne Raley
It was a pleasant experience and made everything easier.
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March 2021 by Anthony Hartley
Fast and convenient service with friendly people assisting. So glad I found this place. A special thanks to Jim for all of his help.
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March 2021 by Jane Barbee
I have been going to H&R Block for years and am always satisfied. I never have to wait long when I get there and everyone is very friendly and helpful.
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March 2021 by Charles Graves
It gives me peace of mind having H & R Block do my taxes.
