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May 2023 by Nancy Ross
I spent 55.99 dollars to get a full dip powder set. Within two days I needed them to repair two nails. Which they did, two days later I had five nails to come off again. I never got a chance to enjoy my nail set. Their polish is no good and the customer service is horrible. New tech who don't know what they're doing. Please don't use this shop if you want a nice nail set. First of all I've been getting my nails done for years and never had my nails to come off as they did. Secondly, your petty response let's me knkw how you feel about your customers. You products are horrible and you refuse to admit that.Service: Dip powder
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December 2022 by Leah Robertson
Wow, absolutely beautiful job on my dip manicure and pedicure. Really took his time and what a beautiful salon! Very nice as well.
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October 2022 by shawanna glass
✨ Best place in the area!! Professional, cute, relaxing, and clean. Not to mention the bomb work they do. Get the Jelly Pedi! It's AMAZZZZING!!! Thanks Mary for always gettinge together!! Always love my nails!! ?Services: Gel manicures
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October 2022 by Shawanna G.
Always love my nails!!! With toes to match!! The jelly Pedi is EVERYTHING Thanks so much Mary!
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October 2022 by Dani M.
I started coming here a couple of months ago and couldn't be happier! Brooke does an amazing job on my nails, and it is always a good time chatting with everyone in there each time I go.
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May 2022 by Josie Manuel
absolutely gorgeous!! me and my friend had a horrible experience at a previous nail place. they were able to fix our nails no problem, and low charge. the man who did my nails re-created the photo EXACTLY how i showed him.will definitely come here in the futureService: Acrylic nails
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May 2022 by Bridget Heidelbach
Super accommodating and friendly service! My nail tech did a great job on my nails and I can’t wait to show them off on vacation!
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March 2022 by Paige Smith
Today was my sister and I first time using this salon as we have been looking for one we like. I can say we will definitely be coming back from now on. The staff was very nice and friendly. Brooke did a fabulous job on my sisters and I nails and help my sister with things she’s wanted to do before, but wasn’t sure how to ask or describe what she wanted. Brooke helped her with many great ideas and she ended up picking dehydrated flowers, which turned out amazing and she absolutely loves. We were there for about 2 hours and it was very relaxing, they took there time doing our nails and making sure everything looked perfect. The ladies in the salon were so sweet. We definitely found our salon we will continue going to for years to come.Services: Acrylic nails
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February 2022 by Caroline Cardone
The entire staff was amazing. Catered to my every need.
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December 2021 by Samantha Christison
I visited for the first time and had an amazing experience! I absolutely LOVE my nails sone by Brooke!
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December 2021 by Abigail Bond
Nails by Brooke ! Always so excited to come and get my nails done here at Mystic, always great quality and amazing environment!!!
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November 2021 by Brittney Moran
I came in for my first time tonight with a hot mess from another business, they took me in ASAP and I had the pleasure of meeting Suzanne! She was amazing, she fixed me right up removing my disastrous acrylics ever so gently and I ended up getting a gel mani! She took her time and was careful and gentle with my natural nails. Everyone at this establishment was nice and welcoming I won't go anywhere else from here on out! 10 out of 10 recommend! Thank you all again so much. I am so grateful!
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August 2021 by Nay Michelle
The owners are so nice and professional and the staff always greets me as soon as I walk in ! It’s never awkward and they always hold conversation. They do great work and never disappoint ! 10/10 Recommend. My forever Salon !Services: Gel manicure
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August 2021 by Sam
A friend of my wife recommended this place after I mentioned I needed somewhere new to tan since Suntime Tanning in Charlotte Hall shut down over the summer. Overall, I had a good experience. The price is reasonable at $55 for an unlimited month. They sell samples and bottles of lotion, which surprisingly don’t try to sell to you. I was offered once and after a “no thank you” was not badgered to make a purchase.The salon is very much geared towards nails than tanning, with only two beds. The front of the building where manicures and pedicures are done is clean and orderly with trendy decor. Music is played in the background and a television usually has something on. I failed to notice any disinfecting of a station occur after a manicure was completed but did see staff use a duster to brush away residue despite code requiring all surfaces that come into contact with skin be sanitized.The lay-down bed has a maximum of 15 minutes while the stand-up is 10 minutes. Often I would have to wait until the lay down bed became available if I preferred to use it over the stand up. Like any bed, when you use it right after someone it’s still warm and after a while it can get a tad comfortable to lay in. This one is no exception and I found it bordering on painful at times.While polite, the staff is certainly not the friendliest bunch and it’s a personal preference to get a smile every so often. Keep in mind they would, not so hastily, replace their face masks when I’d enter and it was then I’d notice no friendly expression/smile. Essentially they limited conversation to the most minimal, asking if I was tanning/which bed/duration/wait time. For the most part, when I was finished and walking out no staff would acknowledge me and instead continue watching television, eating, or being on their phones if not attending to another customer. The lady owner was the only one to ever greet me or say thank you/goodbye/have a good one, etc.Staff wears masks pretty diligently, but a lot of times tuck them under the nose or chin which renders them completely useless. As far as cleanliness goes, the tanning rooms are lacking. At least for the month duration I visited. The door hooks in both rooms are broken off so you’re essentially forced to put your clothes and personal effects on the fabric chairs that are covered in, quite frankly, disgusting stains. Chairs that they also occasionally place your (hopefully clean) towel and protective goggles. The floors are in dire need of deep cleaning and floor mats should either be put into the wash or abandoned altogether. The hinges on the lay down bed must be dysfunctional or old because every time you try to open it they screech and refuse to hold the top part up for more than a foot, making it nearly impossible to squeeze through the small gap to lay down. It’s extremely heavy to open, especially from the inside. Other than that, it’s in pretty good condition. There’s a fan at the foot that you can turn on for some air flow. I’m not sure if it’s due to how curved the bed is, but my left side bronzed slightly darker than my left.The stand up bed was a new experience for me so I don’t have much to compare it to, mostly just the general cleanliness of the room. The floor of the bed is also in need of some detailed cleaning and was more than slightly uncomfortable standing barefoot being aware of that. It appeared the room they perform waxing services in was made into a surrogate staff break room because on multiple occasions, I witnessed eating and take-out food on the bed and disposable sheet which it against regulation. Despite not being impressed, I’d go to this salon again if I had no other convenient options. I knocked one star for cleanliness and one for friendliness and customer service.
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May 2021 by Susan Price
Nick took his time and was very precise doing my nails , never had such a thorough experience before!
