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January 2024 by Jennifer Hilton
Took my truck there in the middle of November 2023, and it won't be ready until April 2024. I've been told parts are back ordered from GM. I've only been called once this month for a update....
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January 2024 by Mark Stadnicki
Nice work and paint finish. Their final QA missed the headlight bulbs were not installed. I found them missing on my own walk around. They did fix it on the spot. We will still go there for repairs, but always do your own thorough inspections.
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December 2023 by ChaLita Tillman
Customer service is exceptional. They took care of me and it did not take all day! Thank you!
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September 2023 by Darrick Brown
Loved the customer service and the work that was completed. Would definitely return if I need another repair in the future.
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June 2023 by Sheila Smith
Excellent service! Professional! Great communication! Car looks brand new! Highly recommend!
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April 2023 by Marley Lowry
I absolutely love this place very quick easy doesn’t waist anytime keeps you updated about your car while it’s getting worked on. Very nice and loving people in the building I was able to call anytime to ask questions concerns anything and they were super helpful and amazing service king will always be the place I go to for my car work !
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April 2023 by Christina Warhurst
Helpful kind employees who are always willing to go above and beyond to help their customers.
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April 2023 by Martin Smith
All I can say is awesome!!! Great team very helpful!
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February 2023 by Jasmyne cooper
Amazing customer service, very professional, understanding, made my car look brand new again! Thanks Service King
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January 2023 by John Aceto
Repair from deer collision. Fast and friendly. Quick repair. Good communications with updates through the process. Would highly recommend.Service: Body & Trim
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December 2022 by Donna Wighington
I was in an accident where my Santa Fe was rear ended and needed to have work done on the bumper and crash bar. I was told by Travelers Insurance that I could take my car wherever I wanted but Service King needed to make a basic estimate first. I made an appointment at their Mechanicsville MD location to have the estimate done before taking it to the Hyundai dealer where I purchased my car. I was impressed with everyone I spoke to during the appointment and decided to have the repairs done at Service King. The staff was professional, friendly, and kept me up to date on the status of everything involved with the work that was done, beginning to end. I would recommend Service King (especially the Mechanicsville MD location) for auto body repair needs.Service: Body & Trim
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October 2022 by Jenna Ashley
I was involved in a hit and run and was referred to Service King for the bodywork and repair. Extremely pleased with the work and super siked that they clean and detailed the HELL OUT OF MY VEHICLE. My wheels have been shining for weeks and my RAV4 looks brand new off the lot! Definitely recommend SERVICE KING for any bodywork and repairs!Service: Body & Trim
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August 2022 by David Sincere
So far I haven't had my car fixed there yet. Set up appointment to bring the car in they have it looked at The car. They didn't really look at it. I had some minor scrapes and scratches I wanted to have done on the car. Their "was $3,000.00. I had an estimate for my car damages to be repaired. And they requested that I have them army which I was not told before the appointment. So they had to get in touch with the insurance department to find out what it was. They stated that was the estimate but they don't know whether it would be more until they got into fixing the car. Was an extremely extraordinary experience being that I'm 63 I'm dealing with people that are barely in the Twenties. I thought their customer service was rather poor. Or could be that I was extremely frustrated being that I had worked the entire night before and they didn't see to me once I got in the door made me wait.
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July 2022 by DeAnna Stephenson
They are the most friendly and helpful people I’ve encountered! I’m from the South and their kindness rivaled anything I’ve encountered at home. I found them to be honest and upfront about everything!Services: Auto glass repair
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May 2022 by Thomas Dalton
Very professional and they kept me informed of estimated completion. If they could do anything different, I think they should let the customer be involved with the repairs, in case they wanted to make changes. My insurance covered my repairs, but I wish they had asked me if I wanted to change the color of my step rails from chrome to black even if it would cost more. However, they were very polite and professional. I brought my truck in thinking there was a defect in the paint job, but afterbthey explained to me what was the problem, I told them if it's not they're fault, to not worry about it, but they took it in the back and fixed it anyway. NICE!
