CVS Pharmacy in Middle River is a full-service pharmacy with experienced and helpful pharmacists. It is one of over 9,000 locations nationwide. The pharmacy offers many services, including vaccines like flu and COVID-19 shots, drive-thru service, same-day pick-up, and online prescription management through an app. Pharmacists can search for savings and customers can enroll in auto-refill, with many prescriptions costing under ten dollars. Customers can also earn rewards for filling prescriptions. Reviews from customers present a mixed picture of the location's recent service. Many note that the staff is polite, friendly, and willing to go above and beyond, with specific praise for pharmacists who take initiative to find savings coupons and provide great customer service. Some long-time customers report years of reliable service with prescriptions ready in a reasonable time and any occasional mishaps corrected swiftly. However, several recent reviews highlight growing frustrations. Common complaints include very long lines that often reach the end of the aisle, extensive wait times on the phone, and prescriptions taking over a day or more to fill instead of a couple hours. Customers report instances of medications not being ready when promised, sometimes discovering an item is out of stock only after a long wait. Some note a change to a whole new staff and mention that the department closes for a lunch period, which can create further delays. While some feel the staff has been wonderful lately, others are considering changing pharmacies due to these ongoing issues.
HATE YOU CANT CONTACT THEM YOU HAVE TO WAIT FOR A CALL BACK.THEY SAY WITH IN AN HOURS.. RIGHT! I WAITED 6 HRS
May 2024
cvs pharmacy was very quick for filling prescription that was called in by doctor.
August 2023
Horrible place to deal with. Cannot reach them by phone without waiting 12-20 minutes.Prescription are never ready when promised.on top of this the whole department closes for lunch from 1:30 till 2:00 pm. Unheard of.this also creates a long line at 2 pm only to be told prescription is not ready.happend today 8/23/2023.
