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“Ashley was so nice and accommodating with my request to transfer from my current unit to a smaller unit! She answered my questions promptly and completed the transfer process in just a few minutes! She got me a unit closer to my old unit to make it easier to move my stuff. Thank you so much!”
“Great customer service 👏!!
The hallway and units are very clean! Pristine place!!! Very impressive. This is our first time renting a storage space! So glad we picked this location!”
“We love the respect,they both were so sweet,fast at what they do,explained everything to us just overall wonderful love the price and that you just pull up to ur storage,Have a wonderful safe day always ❤”
“The storage space is good. Sign up is easy. Two things they can improve
1- communicate clearly with folks that sign up online to let them know there are two parking lot entry gates, but only 1 will take their code.
2- An elevator and a door have been out of order for a couple weeks now. I have to go in one door, walk all the way around the building and go up the elevator to go to my space. Not a huge deal, but I am surprised it is taking so long to get fixed.
The office manager is very nice, professional, and helpful.”
“Alan and Antwaan were really great!! They did a an awesome job and answered all my questions with a smile. Great customer service which is very hard to find. I hope to see them again for my pickup. Excellent!!!”
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
“My experience with ESS have been nothing but positive. Staff members are professional, pleasant, and helpful. I always read reviews when looking for a service, so I hope this helps someone. I would highly recommend ESS (Mddle River-I haven't used another location). Because of the service I've received from staff and the cleanliness of the facility, I gladly rate ESS 5 srars.”