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“Steven is honestly the best customer service professional I have ever worked with in Baltimore, give him a raise! Always knows what’s going on, is so friendly, and made everything so easy!!”
“Very well maintained facility; Yvette does a great job keep it clean and well run, and was very helpful getting us settled and oriented. Would use this facility again and recommend it highly.”
9:30AM - 5:30PM
1413 S Haven St, Baltimore
Self Storage
“Quick and easy! We gave Joey a list of what we were moving and we were quickly shown the best two unit sizes. We had the best one picked and the contract signed within 30 minutes.”
“Ron has changed the culture @ Extra Space ever since the “vindictive lady won’t say any names (Kamila) who pretended to be nice) left. Side note: “ I honestly used to be afraid coming to my unit, majority times, waiting til after 6pm just so I wouldn’t run into her.
But once Ron took over, I promise you the tenants became more comfortable and Happier because we all had a group chat and would update each other on gate being locked during company hours or something wrong with individual tenants.
Anyway, RON & Travis has been ALL-STARS ?& an exponential improvement ?”
“I called today and spoke with Gregory about rental space. He was very pleasant and very helpful. I went there in person and met Lauretta and she was great. She showed me and my mom different storage spaces until I found the perfect one. Gregory and Lauretta had outstanding customer service. I told him about his reviews and had to come see for myself and I'm glad I did. Thank you Gregory and Lauretta.”
“Excellent customer service with Denise and Catherine! Service was very fast and Dense explained ever detail of the contract. They're very friendly and helpful.”
“Miss Keyshawn have a beautiful personality. She knew exactly what I was looking for and everything went well. I weigh her from the scale of 1 to 10 I give her a 10 thank you”
“I was very impressed with their service. From the estimate, move, and follow up, they were professional, courteous, friendly, and very careful with my household goods. They did what they said they would do, showed up on time, and moved my stuff until I was happy with where the furniture and boxes were placed in the new home. Thank you for a superior job!”
“Highly recommend this place. Front desk staff is super friendly and knowledgeable and very helpful.
It was my first time renting a unit and they help me from start to finish to open the unit”
“Public Storage on Old Pimlico Road in Baltimore was a convenient option when I needed extra space and wanted the process to be simple. The location was easy to find, the property felt organized, and the access hours made it easier to work around my schedule. The staff was helpful with explaining the storage options and made the rental process feel straightforward. I also liked being able to check information online before going in. Overall, it felt like a reliable place for short-term or longer storage needs.”
Open 24 hours
5525 Baltimore National Pike, Baltimore
Self Storage
“I had a great experience at Public Storage. I was undecided on which unit I needed and I had several questions. Katie took her time and showed me around the property and was very helpful with me choosing the unit that would work best for me. Taylor finished my transaction with helping me pick the perfect location as well as getting me set up on the app and making the administrative process quick and easy. 10/10 service for sure 👍🏽”
9:30AM - 6PM
5117 Belair Rd, Baltimore
Self Storage
“Ivan is an amazing manager, professional, kind, and was helpful in assisting me with a plan for my nonprofit and getting my proof of insurance correct. Easy access, great pricing. Visit them today and tell them Karl sent you!”
“Alicia was awesome from the being. She explained all the details I needed to complete my transfer from another location and also told my information I didn't even know for 5 yrs since I've been renting. This location looks well kept and very clean. Thank you Alicia for your help and taking care of my needs for moving. A+ on this move??”
Open 24 hours
4001 Southwestern Blvd, Baltimore
Self Storage
“I needed a storage solution and Shelia was able to help me figure out the right unit for me. She was very welcoming and helpful. Shelia thank you! You made a difficult day easier!”
“I had a storage unit with extra space for a little over a year and throughout that time I had a very pleasant experience.
The reason I’m giving them 5 stars is for the move out. When there was confusion about the move out Jessica worked with me made the experience 10/10. Her customer care and communication through the process was exceptional.”
“New facility, fresh management. Setup was ready and painless thanks to the pleasant and friendly manager Loretta! She listened to my needs and my budget conscious requirements. Since this is a new facility, move-in specials are available. She gave me a tour on myprior visit, then a second tour to see the units and location before I decided to lease. Convenient access. Freeway exit and on ramp just a stones throw away. Spacious remodeled interior building. It's has the feel of the old mall.”
“I absolutely love my public storage very accommodating and accessible when needed and Katie at the front desk is very knowledgeable and helpful my transition was smooth thanks Katie”
“Easy on-line process, very friendly personnel. Clean facilities, and a great price especially with the move in special 1st month discount. Sue was really nice showed me to my unit, how to use the lock and get on-line.”
Open 24 hours
3006 Druid Park Dr, Baltimore
Self Storage
“Arrived at the site the gentleman at the customer service desk was very professional very courteous and very helpful. I would recommend him and the location to everyone. Great experience.. And that’s what I put”
“The general manager Jason made my experience very easy while I was having a hard day. He was very thorough and patient. I had a lot going on and he helped me figure out how to make it work. He’s pretty amazing at what he do. Thanks, Jason”
“Keshawn and the women i meet the day before was extremely helpful and very nice. The environment was also very welcoming. I would honestly recommend this location compared to others around.”
“I have been here since 2014 , good experience had to change spaces was done fast, no problem. When gate was broken was notified and was able to get in area with no problem.”
“Ms. T was so friendly and accommodating, provided service beyond my expectations without me even having to ask, like she anticipated my needs from the door. I was also advised of services that I didn’t know were available. Service was top tier.”
Open 24 hours
1450 Taylor Ave, Baltimore
Self Storage
“Mac is super great. Very helpful. Would have given facility 5 stars but they never seem to sweep outside. Several days in a row and same trash is outside from other occupants unfortunately making a mess.”
“Natasha was awesome today helping me with my account today. I have been dealing with public storage for years but I have to say this has been one of my best experiences with a property manager. Natasha keep up the good work and keep that same energy”
“⭐️⭐️⭐️⭐️⭐️
I had a great experience with iStorage Belmont! The facility is clean, safe, and easy to access. Angelica was very kind, professional, and helpful throughout the whole process. She made everything quick and smooth. Highly recommend this location to anyone looking for a reliable storage place!”
6AM - 9PM
7 Wever Rd, Baltimore
Self Storage
“Five stars for Dan! He was so nice and went out of his way to be helpful while I was getting everything set up. It’s rare to meet someone so friendly and fun in a professional setting. Thanks for the amazing service.”
“This storage unit from staff to manager are all pleasant and made this whole process a breeze wish I could give them 10 stars on the excellent customer service and friendly helpful staff….”
“Heather was extremely pleasant & resourceful. She offered options for a smooth transition, took me on a walk through, & explained everything thouroughly. Thank you for your kind service”
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“Gloria was great!!!! Big shoutout to her!! After a long day at work I had to move stuff into the storage unit and drive a U-Haul which I’ve never done before. Once I got there and went to the wrong building she showed and walked in the come to the right place and assisted me! Josh fully recommend”