Self Storage in Baltimore, MD

30 locations found near Baltimore
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“Kevin and Angelo were literally the best customer service representatives I've ever had the pleasure of being served by. They were courteous and attentive, but above all else they were respectful. They made sure my experience was painless and joyful. I felt as if I knew them and was thoroughly pleased with my time with them. Now I'll only go to the storage on Caton Ave.”

4.9 Superb98 Reviews

“Joanne was extremely nice, welcoming and professional!!!! I booked a storage unit that was too small the office was closed I did a rapid rental online and Joanne called the very next morning to make sure everything was ok and immediately issued a refund for the other storage! Thank you Joanne for your hospitality.”

4.8 Superb156 Reviews

“Jacque and Angelica were angels! Very nice, professional almost like family.This wasn’t just business for them but passion I was very pleased and thankful for these two❣️”

4.9 Superb84 Reviews

“Amazing customer service! Thid is my second time renting a unit here for the summer.I called to ask a couple of questions, and the man that helped me was very personable and seemed to know the answer to everything I could have asked, and was very pleasant to talk to. In-store service is wonderful as well, Greg helped me a lot.”

4.9 Superb75 Reviews

“Kamilah is literally one of the most helpful and sweetest people I’ve had the pleasure of dealing and speaking with. Her customer service skills are on point and she’s excellent at what she does. I hope she gets a raise soon!”

4.9 Superb67 Reviews

“Extra space has been very convenient to use, so nice to have storage space in the neighborhood. Gloria is absolutely wonderful. She is super friendly and very helpful.”

4.7 Superb158 Reviews

“Nataki was absolutely amazing. I had to transition storage units and she made that process seamless. She has great communication and is wonderful at customer service.”

4.8 Superb85 Reviews

“I had a great experience. Tyra helped me and walked me through everything.I forgot my glasses and Tyra read everything to me. I was very very pleased. Thank you so much, Tyra.It was a pleasure.”

4.9 Superb54 Reviews

“I love your service this is most cleanest storage place I have ever been at.The magement and sale team is amazing .They have always been very friendly and professional at all times.I'm sorry that I have to leave but I'm moving on to bigger things . I just thank you again allowing to your storage space.If I ever need a another storage space again I would use your company .I will let everyone know about this company.Great place and please keep up the wonderful work.”

4.8 Superb76 Reviews

“The price is a little higher than other places, but they have no ridiculous hidden fees, u get a 1 time $50 late fee after 15days late. The ppl r really nice & helpful, they will call to remind u if ur late but don't hassle u... The facility is clean & secure, (u need to enter ur code twice to get in) They offer carts to help u move ur stuff. There is a elevator to get the the second floor. U drive into the building to get to the units, which in my opinion is very convenient. Temperature is decent, tho the 2nd floor gets pretty hot in the winter cuz the heater is kicking... I would definitely recommend using this place if ur looking for a storage place...they also have a guild on their website to help u figure out what size unit u might need to rent.”

4.7 Superb130 Reviews

“I love the location of the facility it's tucked away but still easily accessible. The young man Angelo is the absolute best! Great customer service! The prices are reasonable and the facility is super super clean. Steven the store manager is also very knowledgeable and professional. This was overall a really great, fast and efficient transaction! So far, I will definitely use them again and tell my friends about the great customer service.”

4.9 Superb52 Reviews

“The Extra Space in of Federal Hil on, 1900 S Charles St, Baltimore, MD is clean, safe and exceptionally well run. There is ample garage parking that is both heated and cooled and will accommodate all personal vehicles sizes and several sizes of moving trucks. This facility is also equipped with very large rolling doors that close to keep you secure and separate from the elements as you move your goods. Having stored at other storage facilities where only outdoor parking is available, I can attest that being able to leisurely move one's goods without worry of being rained on or the wind blowing items away or melting in the midday summers' Sun makes this location immediately worth storing at. Furthermore, the interior of the building is spotless and kept pest fee and the grounds are meticulously maintained. The manager of this property, Ms. Yvette is treasure trove of information. She is quite knowledgeable about Extra Space products, policies and procedures and can answer nearly any reasonable question one could ask about their company. Moreover, if she does not know the answer to your inquiry, I have first hand witnessed that she will go out the way to get that information swiftly and efficaciously. Also, both Ms. Yvette and the other employee at this location, Ronald, are kind, courteous and care about each and every person that stores with them. In fact, Ms. Yvette calls me and others by name and speaks politely every time she sees us. Indeed, this is a good and safe place to store your valuables and I DO trust this particular Extra Space with all my storage needs. I would definitely recommend storing with them.”

5 Superb40 Reviews

“One of the best businesses I have been to ! Very clean and professional ! Special shoutout to Destiny she was such a big help and amazing !The process was so easy!-Angelina”

4.8 Superb67 Reviews

“My Experience with Real Mac will Get you the real deals, he’s Very professional and great Customer Service along with a great sense of humor! Thank you so much!”

4.7 Superb104 Reviews

“Much happier with this location since recently transferring over from a different Public Storage location in the city. Clean and secure. Plenty of carts available and large warehouse doors in the loading/unloading zone. Best part is the front office team ensures you are receiving the top customer service, thank you Ty and Shean!”

4.7 Superb90 Reviews

“Amazing team! I appreciate all of their help in making my stay possible. All of my items are safe and secure and to top it off they have great communication. Their customer service cannot be matched elsewhere.”

4.7 Superb89 Reviews

“I came into the public storage today to pay my bill. This wonderful lady named Shamia was the most wonderful lady I’ve met with the most beautiful smile and personality. Me and my husband come here often we’ve had storage here for about 3 years. She was very helpful in which me n my husband were thinking about down sizing and I know that I can be a lot but she had so much patience with me and my husband. She told me that she’s not at this location a lot so I hope to see you a lot around here. We need someone around here like here with a great personality and smile. She’s doing a great job ?”

4.7 Superb88 Reviews

“I felt welcome on my first visit, I would recommend other people to come visit your facility. Today I met two very nice people. Please forgive me I’m not sure of their names, but the guy was very helpful and the manager, she was very nice.”

4.7 Superb86 Reviews

“From start to finish the people at Orley were great. Liz was super helpful on the admin side and the guys who did the move were super- courteous, helpful, professional, and did they hustle! This was not an easy move, it had to be done in phases. Some of the items were large, bulky and very heavy. We all thought they weren't going to get the items where we wanted them, and just when we thought it wasn't possible, they found a way. As is typical with any move, there was some minor nicks in the walls (I was surprised that's all we had given what they had to move in and where they had to put it). I called Liz and she promptly sent Angel out who did a great job of repairs/touch up. In short, I really could not expect a better experience than what I had with Orley. I highly recommend them, and I can guaranty you that if I am every crazy enough to move again, it would only be with Orley!”

4.6 Superb112 Reviews

“The staff are very professional. The storage facility and storage units are clean and well kept. The prices are reasonable. The added bonus that you are able to rent a truck to move your things into your unit for as little as $10.00 for up to a whole day. That really worked out well for me. Overall I am pleased with my choice.”

4.6 Superb87 Reviews

“I came into the property ans wanted tk rent a space and Ms. Shamia was so patient with me and walked me through the whole process showed me the space because i sure was not sure if it would fit all my things. Ms Shamia was grest and i appreciate her”

4.8 Superb33 Reviews

“This place may not have the hours to access your stuff as others but the price and excellent customer service makes it worth it. Staff here is always very friendly and responsive.”

4.8 Superb32 Reviews

“Thanks so much to the Property Manager working on Saturday, March 23, 2024 for helping to physically fix a storage door that went off the track in a move out on a pouring down rainy day. You are my hero! Hats off to you!”

4.8 Superb28 Reviews

“The UStore staff is amazing. They are super friendly and helpful each and every day. Not many places except deliveries on your behalf and place them in your storage locker, such a benefit for me. Looking for a storage facility, call the UStore, you won't be disappointed.”

4.7 Superb37 Reviews

“Robert Prentice is awesome. He is quick fast with the application process, getting me in and out to my unit under 10 minutes. Unit was clean on arrive and their prices is very competitive to other units I researched.”

4.5 Superb105 Reviews

“My experiences today with Natasha at Public Storage was friendly, kind and respectful towards myself and other customers. Keep up the good work. Again, thanks for such quality service .”

4.5 Superb88 Reviews

“I recently had an outstanding experience at the Public Storage Old Pimlico location, and I can't say enough about the exceptional service I received from the property manager, Will.From the moment I walked into the facility, I was impressed by its cleanliness and organization. Will's friendly and professional demeanor immediately put me at ease, and he was incredibly knowledgeable, addressing all of my storage needs with patience and expertise.”

4.5 Superb88 Reviews

“Destiny at the Boston St. is a great employee of Self Storage Plus. Friendly, professional and always helpful. You'll have a great experience if you work with her!”

4.5 Superb81 Reviews

“I recently had the pleasure of dealing with Devon Self Storage, and I must say, it was an exceptional experience from start to finish. The General Manager, Ms. Kit Posey, went above and beyond to ensure I received top-notch service. Her kindness, attention to detail, and extensive knowledge truly set a high standard.I'm thoroughly pleased with my initial encounter and am eagerly anticipating a long-term renting relationship with Devon Self Storage. Kudos to Ms. Posey and the entire team for their outstanding work!”

4.5 Superb73 Reviews

“Rob was simply amazing! Such a genuinely nice, caring person and excellent representative of U-Haul. In a time when it far too often feels like customer service is dead, Rob is the epitome of customer service. It's apparent that that's who he is and not just how he performs his job. I would use this location again without hesitation!”

4.5 Superb66 Reviews

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