United States Postal Service
Post OfficesHours:
200 Wilson Point Rd, Middle River MD 21220 Hours
Wednesday
2 - 5PM
9AM - 1PM
About United States Postal Service
The United States Postal Service at this location is praised for its courteous and helpful employees who have provided consistent customer service over the years. Many customers appreciate the professionalism and kindness of the staff, noting that they go above and beyond to ensure items are delivered in a timely manner, even late at night. While some customers mention that there can be a wait during busy times, such as for passport services, most report quick service, typically taking only 5-10 minutes. Specific employees, like Lisa, receive special recognition for their willingness to assist and answer questions thoroughly. However, there are occasional reports of less-than-ideal interactions, with some customers feeling that certain staff members could improve their communication. Overall, the post office is seen as a reliable and dedicated service provider, despite some minor challenges.
Most Recent Reviews
May 2026
Why saturdays are off, No location is serving on Saturday at 11 Am ?
May 2026
Customer service is key to any customer experience, with that being said they lack that at this location. I felt like I was being talked down to by the clerks at the desk just out right rude. I feel like if you don’t like your job maybe find a new one
May 2026
Disrespectful employees. Very unprofessional.
Called to speak to a supervisor to solve an issue. Obviously annoyed and didn’t feel like resolving the issue. She hung up on me. Of course, no one is answering the phones now
More Comments(104)
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