High's is a historic ice-cream brand that was founded in 1928 and grew to become the largest ice-cream store chain in the world, with over 500 locations at its peak. In 2012, it was acquired by Carroll Independent Fuel Company, which now operates a chain of 60 convenience stores across the Mid-Atlantic States. These stores focus on providing a clean, friendly, and inviting atmosphere, along with products that customers want. Customers appreciate the friendly and kind employees, especially mentioning specific staff members who are attentive and helpful. The stores are known for their hot dogs, fountain drinks, and breakfast sandwiches, which many find delicious and filling. The store often offers discounts and has a good loyalty program for frequent visitors. However, some reviews mention inconsistent service. At times, staff can be rude or seem unhelpful, especially late at night when hot dogs are unavailable. Customer experiences vary depending on the time of day and the employee working. Despite this, many customers continue to visit because they enjoy the products and the overall store environment. The store managers are noted for being pleasant and helpful, contributing positively to the shopping experience. Overall, High's is valued for its history, convenience, and good products, with some room for improvement in customer service consistency.
