-
February 2024 by Douglas Hoffman
One clerk and a long line that did not move so after 10 minutes I left. Also they lost my mail I mailed it in the box all my bills none were received. I made a complaint all they could tell me was that the mail had been picked up and sent downtown. I have to pay interest and late fees now . From now on I pay bills over the phone.
-
February 2024 by crystal mcmillan-lee
Never seen a group of people more elated to being antagonist at a job than this place. It seems they get joy in making things harder for you just so they don’t have to do their job, or be helpful.
-
February 2024 by Shay Love
Long lines, loud employee, not enough workers
-
February 2024 by Kaley Conyers
I recently faced multiple issues, including a month-long delay in receiving my mail. However, I must commend Keisha for her outstanding customer service. Despite the challenges, she went above and beyond, demonstrating unwavering dedication and doing her best to resolve the issues. Her assistance deserves a 5-star rating, as she made a significant positive impact during a challenging time.
-
January 2024 by Titilope Abimbola
Very poor. Only one Staff in the whole building. We were transfered to security mall, on getting there we waited for another one hour and yet no one came to attend to us. Very poor service, poor communication.
-
January 2024 by Tim Green
Weeks of Jan 2024 8 -18 my mail was placed in all my neighbors mail boxes. This is ridiculous. Are mail ppl paid or volunteers? I received other neighbors mail. Had to deliver myself.
-
January 2024 by Bing James
I have my mail in first week of December mail man assign to my area deliver in wrong house until I send to my job to send me another check coz mail man deliver in different house coz I receive some mail not for me lucky looks junk mail. I'm not use to put bad comments but lost my check
-
January 2024 by Tresa M
On the outside pole, there was no American Flag just a POW. Also, the appearance of the retail unit, lobby and behind the counter was unorganized, junkie as if no one cares. ?
-
December 2023 by J Thomas
It was a great experience last week and every time I have gone. They have always treated me kind and with respect. J
-
November 2023 by Doris
Dirty and bad treatment
-
October 2023 by Gregory Peterson
It had a line but the lady at counter greeted each one and did a great job
-
October 2023 by Beverly Boston
Always the worst but nothing is done based on this rating. Postal workers here talk leisurely for years no matter how long the line and rude. Dissappear in the back, leave one worker in the front, you name it
-
August 2023 by Andrea J.
This is the worst post office location. I have informed delivery so I know what mails and packages will be arriving before they actually do. For some reason, my mailman or mailwoman is always putting other people's mail inside my mailbox, and my mail in other's mailbox. Today, FedEx dropped 2 large boxes in front of my front door. When I went to retrieve them, I saw 3 pieces of mail sitting on top of the boxes. It was raining so I was like why would the mailman leave my mail on top of the boxes, and not inside my mailbox. But then I thought about it. He or she might have placed my mail inside of one of my neighbors mailbox so they walked it over and place them there. But why, when they could have just placed them inside of my mailbox? Unless, my neighbor(s) were trying to be nosy to see where the packages were from..So, they walked pass my mailbox, walked up my driveway and placed them there. I don't like that!! First off, I don't speak to my neighbors because for one, I'm very private, introverted and I keep to myself. I don't need to know which neighbor is doing what, so I choose to not engage in conversations with any of them.Now, since I can never get my mail delivered the correct way. I'm gonna have to go to Randallstown Post Office and open a P.O. Box because the service at the Windsor Mill location is deplorable.
-
August 2023 by Ezinne Dee
Makes me very anxious, one very uninterested staff all the time!!! Terrible attitude except for the old woman
-
June 2023 by B OO
First thing when they opened this employee Ms Joan is so stressed out I had to start laughing because her responses to us was as if she was loosing her mind. She needs to retire immediately! Inside service is horrible just use drive up boxes if you can !!!
