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August 2025 by Joseph Schmidt
I called to try to make an appointment for later in the week. I must have had a bad signal and didn't hear the gentleman who answered asking me to hold on. I started speaking. He immediately got rude and ignorant and telling me to hold on. Definitely wouldn't recommend just based off my first experience. Terrible customer service
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December 2024 by Doug Butschky
It's great when you have a mechanic you can trust. One who quotes you a price for new tires and then after you agree, calls you back because he found them a little cheaper. Fletcher is awesome. Don't take your car(s) anywhere else.
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September 2024 by Rose H.
Fletcher has been out Auto Car specialist for over 10+years, he and his crew are AWESOME. We know we're in good hands and they are on top of everything when it comes to our vehicle maintenance. If you're looking for someone you can trust to take care of what you need and dependable not looking to cut any corners then look no more and bring your car to Chesapeake Auto Tech under Fletcher. Thank you Fletcher for your exceptional levels of service over the years.
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August 2023 by Kimberly Y.
Recently had oil change at another garage and was told my brakes needed replaced. Assured me they wouldn't last until next oil change but I didn't have time that day. Took my car to Chesapeake Auto today and told them my brakes needed replaced. I was told they would check them out and give me a call. Imagine my surprise when they called and told me i didn't need new brakes, I still had 30% left on them. How easily they could have just replaced brakes and I would never have known. I will never take my car anywhere but here and I will tell this story as often as I can. Yes there is still honesty out there.
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May 2023 by Valerie Garber
I have had my automobiles served by Chesapeake Auto Tech for almost 30 years. Fletcher Christie and his team are an invaluable asset! I can't thank him enough for the countless times that he has provided incredible service to my automobiles!
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November 2022 by philip chase
High quality service for many years...!
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September 2022 by Laura Zimmerman
I had my vehicle in to check on a horrible squeal sound and a "dragging" shifting issue. "Said" they did 3 diagnostics on it and did 3 test drives. Picked up my car and drove down veterans' hwy. Car would NOT go into gear at the stop light at brightview intersection and happened once again on Old mill road. Went to a different mechanic right near them for a second opinion only to find out that the tie bar under my radiator was completely rusted out and they WOULDN'T even test drive it till it was safe (which we had repaired) and THEN found out my transmission needs to be replaced. So, how did THIS mechanic NOT see any of this situation IF they did diagnostics and test drives....guess all they do is hook it up to a computer instead of ACTUALLY LOOKING INSIDE THE HOOD! Computers DON'T AND WILL NEVER replace humans and/or their instincts!!Service: Vehicle Inspection
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July 2022 by Shenandoah
Super friendly, knowledgeable, honest, reasonable prices. We've been going here for well over a dozen yearsServices: Engine repair
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July 2022 by Skye D.
My fuel pump sensor broke right after a 6 hour drive home from college while I was on break. They were the only ones who could get me in the very next day this week before I had to drive back up, otherwise I wouldn't be able to fix it until August. They were timely, efficient and kindly explained everything that was done and my car runs even better than before if you believe it. Awesome business.
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May 2022 by David Dunston
Great customer service and awesome staff. They work well as a team to solve the problems and tasks.
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April 2022 by Gus H.
They're reputable and I will return again. We took our car here before taking a long trip down to Florida and I felt confident after having Chesapeake do an inspection.
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January 2022 by Susan Phillips
Excellent service!! Thank you Cheaapeake Auto Techs..I will be back for life of my car!!Happy n Healthy New Year
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October 2021 by Shenandoah Schwarz
Super friendly, knowledgeable, honest, reasonable prices. We've been going here for well over a dozen yearsServices: Oil change
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September 2021 by Franco Romano
Had front brake job done. After 30K miles, the brakes had started to squeak so I decide to do the job myself since I had the time. I noticed the wrong brake pads were used, no spring clips to connect the two pads were used which are required on the correct parts and no screws were used to attach rotor to hub which can lead to runout. So bottom line is that I'll never use this place again.... very poor quality job and inferior parts installed incorrectly. I used the right BOSCH brake pads and rotors so I know I'll get a lot more than just 30K milesService: Brakes
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September 2021 by Michael
Only trustworthy place nowadays to take your vehicle. Professional tech-savvy individuals with customer satisfaction in mind. Tucked in back away from highway so look for them close.