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“Both drivers were very polite and efficient. I had a chair delivered and was impressed with their professionalism. The chair is perfect for my dad who is visiting for the holiday”
“Prompt and courteous service. Anthony Snowden was polite and very informative when describing the operating procedure to my wife
My portable oxygen concentrator was delivered by Duane who was prompt and courteous. Duane shared the operating procedure of the device, giving me a hands on demonstration that was very helpful.”
“I love this place. Everyone calls me by my name and even ask about my husband. The whole staff are so friendly and always helpful. They make you feel like family”
“Because I could not fully extend my knee prior to my knee replacement and 2 months after. I had a surgical manipulation under sedation and started wearing the Dynasplint daily for a total of 2 hours each day. I started at level 3.The past couple of weeks I have been doing 45 minutes/day at level 9. This splint made such a difference. I am biking 20 miles each ride and rode 60 miles in 4 days. Just found follow the directions!”
“I just recently started coming to UPT and the staff is awesome. They really care about helping the patients to improve their quality of life by not just by giving us exercise for the time we come to them. But long after treatment is over.”
“Great customer service. Very helpful and professional. I just started at my new medical office and my first experience with this company was a great one. They were very quick to respond and get a tech out to our office. Will definitely be reaching out again.”
“Very helpful, friendly and w on point with your needs. I needed an ice machine. Too expensive to purchase. Manger, we can rent you one until the promise one arrives at your home. I agreed as the next day I was having total hip replacement. Hidden location but well stocked. Very helpful staff. And believe it or not, great location.”
8:30AM - 4:30PM
7271 Park Cir Dr, Hanover
Medical Supplies
“This review is about the stellar customer service I received from Katie Getty with Bay State Medical Inc. I am not a customer of the company at this time, but needed CPAP advice since I split my time between Maryland and Georgia. Based on her advice, she unselfishly recommended that I go with a company that had presence in both states in case I had a problem and needed immediate help. That is the epitome of good customer service. So while I will go with a national company for the device and initial fitting, you can rest assured that I will use Bay State Medical in any way I can and that’s because of Katie Getty.”
“Griswold Home Care provided care for my mother in law for 5 years. We found the aides to be kind and caring with her. They also kept the family updated as to things we needed to know. She was in an assisted living facility and needed some extra care. Thank you to Griswold for taking good care of her.”
“Leslie and John and Jamie and Renee and the rest of the team were all very helpful in making sure that we received our prescribed equipment ASAP; great to finally have a trusted orthopedist and supplier this close to home”
8:30AM - 4:30PM
7271 Park Cir Dr #200, Hanover
Medical Supplies
“Remarkable Employee Exceeded my ExpectationsI honestly didn't know what to expect for my first mask fitting appointment, but I am delighted to write a positive review for CPAP Central, primarily due to my two recent appointments with the very genuine, pleasant and incredibly competent respiratory therapist Sabrina who went far above and far beyond my expectations. I wouldn't have dared hope for such a great experience due to the outstanding guidance that she provided, which has left an indelibly positive impression on both me and my wife.Sabrina created a really positive and comfortable atmosphere, making me feel like I wasn't just another faceless number to the company. But what truly set her apart was her pleasant demeanor and genuine concern for my mask fitting. It is evident that she takes pride in her work and genuinely cares about her work and her patients.She has undoubtedly left an indelible mark on my perception of the company, and as a result of her efforts, she has solidified my continued business and loyalty to CPAP Central. So for this reason alone, I can wholeheartedly recommend CPAP Central to anyone seeking exemplary service.I look forward to future interactions that maintain the same level of excellence.”
“Wonderful, friendly people who have been helpful every time I’ve been in. Yes, their prices might be a little higher than Amazon but they are local and know what they are doing. And you can actually see what you are getting. Return policy is excellent!”
12:30 - 5PM 8:30AM - 12PM
810 Cromwell Park Dr Suite G, Glen Burnie
Medical Supplies
“Bridgette was awesome!! She was very thorough, thoughtful, easy to talk to, ensured that my equipment fit perfectly, and ensured my comfortability. She went over the equipment and provided me with hands on to make sure I could operate and place mask on accordingly. Lastly, she provided me with reading material and contact information for supplies, questions and her number as well. Smiles Veronica”
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“I have always had a good experience with them. My order comes beginning of month and the few times I’ve called to change something about my order no problem
I called today 11/3/25 some with Don very polite and helpful
Thank you”