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March 2024 by C Smith
Great location....great staff. Addicus is the best of the best, perfect example of what great customer service looks like. Thank you!
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March 2024 by Rebecca Toler
Service was slow on a Friday, but that's just how Starbucks is. I wouldn't have gone if I hadn't had a gift card. However, the Impossible sausage breakfast sandwich is always a good one to have, and the coffee is solid. Can't go wrong, but it's still a Starbucks - I'd rather support local.
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February 2024 by Jocelyn Stone
The person with the millennium falcon tattoo who made my drink was very unpleasant. When I asked for a sleeve for my coffee they scoffed and looked as if I was putting them out. They were also rude to my friend who asked for a straw. They just motioned toward a supply of straws that were behind the partition just enough where my friend couldn’t reach. Then looked annoyed and handed her one with a miserable look on their face. Maybe hire people with better costumer service skills.
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January 2024 by Brian Antal
Joanna was very friendly and professional!
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January 2024 by Katie Sheldrick
They didn't have the target exclusive pink stanley.....how dare they I woke up at 430 am to get a target exclusive cup offended that a corporate owned store doesn't have this line launched only to target...isn't it the same thing ?♀️
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January 2024 by BB B
Went inside to order, the cashier lady was very nice and helpful and answered our questions about what was available well. She was just very nice I liked her; she had brown hair and wore a mask. They were out of caramel already which I found odd. But they had peppermint mocha!
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November 2023 by Cindy Goldsmith
Two weekends in a row that they close their inside. We had done a mobile order last weekend so we could just go inside since the line wrapped around the store and then into the adjacent shopping center. They wanted you to get in line to get your mobile orders as well as everyone doing normal drive through. We called the store and had the manager bring our drinks to the door. We were not sitting in a line that at thus point had close to 30 cars.
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November 2023 by L M
This location is the worst Starbucks. Mobile orders take in excess of 20 min for fulfillment even at 6 am when no one is in the store and there are less than 3 orders sitting on the counter for pick up. The store is frequently turning off mobile ordering and locking their doors after accepting a mobile order early in the morning. You'll arrive to pick up your drink, the door will be locked, and employees will be behind the counter ignoring you. Yet they took your money..... Drink quality is also poor, I can get better drinks in the Target Starbucks. Makes me think twice before I visit Starbucks. The Dunkin down the road has much better service and is more reliable.
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September 2023 by Jarrett R
Whole staff except green hair needs to be let go. Just sitting there when the line is empty and people are waiting on online orders. Took 18 mins longer than the “expected” pick up time with no one inside or outside
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September 2023 by Michele Saggese
I'm a regular for google reviews and this is the 1st one my experience hasn't been satisfactory. This is my 2nd run with same situation. I ordered from inside. I was very specific with my order. I waited 20 minutes for my order as appears someone took the wrong order. I wait another 5 minutes for it to be made. It was the wrong size, not made to order and was COLD. The seating area wasn't very clean for the time period and access to this location isn't the easiest to enter/exit or for parking . I was happy to see a location close to home but will drive the distance for better service, access and timeliness.
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September 2023 by A. Crone
'Tis a very Starbucksy Starbucks, with good staff. Lacks a book nook that others sometimes have, which is a loss of one star.
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September 2023 by Erin Kelly
Had such amazing service here the other morning. Delightful, attentive staff. Really appreciated them!
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September 2023 by Andrew Helms
I never post about service but the past two weekends our coffee has been horrible. We had to leave this Starbucks and go to Glen Burnie to get a correctly made coffee. This store is .2 miles from my house but I will no longer go here.
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September 2023 by Carolina Benitez
Love this Starbucks, all the staff is amazing and friendly and eager to please. I do miss when they were open 24 hours though ? but it's okay
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August 2023 by Allie C
I appreciated so much that the drive-thru employee asked if I wanted to use my stars!! I didn’t even realize I had even stars for a free drink so that was so thoughtful of her. She was clearly considering the customer. She also double checked if I wanted a straw, which was helpful!A+ service