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February 2024 by Sharon Shaw
Excellent customer service
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February 2024 by Tanya Brignoni
Josiah is always friendly and professional when handling shipments for me.
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February 2024 by Beth Hartung
Friendly helpful service
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January 2024 by Lala Parker
The ppl that work at this store are really nice & friendly. Most of the time they do greet, I understand when it’s busy they don’t always. They are fast!
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December 2023 by Tammy Tundroy
Superb customer service! I drive all the way from Glen Burnie to this location just because of the excellent service these guys provide, especially the cute one, Pat! All of them go above and beyond, every single time (Alex, Katy, Jake, and the others!).
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December 2023 by Jonathan Ackley
Today I was helped by a fantastic group of associates. Alex, Katy, Josiah, Brandon, and Demari were fantastic. They assisted me in packing multiple boxes and ensured that the correct services were selected that met all of my needs. On top of that! I had also visited the store in Glen Burnie and immediately came to your store because of how awesome my experience has been over the last 3 years. These 5 individuals set the tone for your store and ensure that I will be a lifelong customer for my entire time that I live in Glen Burnie. They deserve all of the credit that can be given for maintaining the store and providing unparalleled customer service.
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December 2023 by Noah Sullivan
I recently visited The UPS Store and had a great experience thanks to Josiah. He greeted me politely, handled my copies efficiently, and provided good customer service.
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December 2023 by Darrell Lyons
Abby the Manager was very polite sweet and friendly she did a great job for me again this the second time she made certified notarized sets of documents for me I wouldn't go anywhere else. She is the best
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October 2023 by joyce ma
I ship from this Millersville, MD UPS Store by choice. I was charged $16.80 for 1 book of stamps. I promptly called the store back and the UPS Store employee working at the Millersville, MD UPS Store advised me that franchises can charge customers more. I called another UPS Store and I was advised that their price quoted was far less. I should have purchased my stamps at the supermarket in the same shopping center without being charged a mark-up. Shame on you, Millersville, MD UPS Store.
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October 2023 by A. Curtis Scott Jr.
My service experiences with UPS Store #0972 in Millersville MD have always been excellent. The associates are always courteous, expeditious and the professionalism is "second to none!"
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August 2023 by Erin Marshall
Beware. Had them notarize 4 documents. Instead of charging per document, they charged per signature. Total ended up being 96.00 for 4 documents. Went to Parcel Plus and paid 24.00 for the exact same service a day later. Will not patronize again.
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August 2023 by L.E. Watkins
Poor customer service! I needed some paperwork notarized and was told to come back. The authorized notary person was in the back of the store and shouted, “I'm busy.” ?
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August 2023 by A_World _Full_Of_ Lies
The people who work here have absolutely no manners, no hello, no good bye, I say have a nice day and they say nothing. Girl with the long black hair and glasses has the worst attitude and she is very nasty!!! Disgusting! I absolutely hate going to this one.
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June 2023 by Elizabeth Jabarin
I have had a great experience every time at this location. They are very quick and provide friendly service!
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June 2023 by Ashley H.
I worked for this store for 12 years. The owner is cruel and hates customers. He worked me so hard during the time I had COVID that I went into kidney failure. His staff can't even stand him. I had to listen to their complaints about him. He treats black people horribly. And if a customer needs help, he'll tell them to leave. Don't go to this store and give this man your business. He tried to fire me when I got sick and I didn't trust him to actually do it so I found another job after 12 years of loyal service because I couldn't trust him not to fire me if I got sick again. His prices are ridiculously high. Printing a label costs almost 3 dollars and his box prices are ridiculous. A simple fax starts at five dollars. Plain and simple he's greedy, and a horrible person. Don't give him your business.
