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“Why do they close from 1-2pm every day?! Can’t they swap who is on lunch like every other business versus shutting down for an hour when we are trying to mail packages and letters that require customer support. Rant over”
“Karen and Mark (I believe) are great! They accommodated us 5 when our passport appt got canceled last minute at another location. Definitely recommend visiting this location!”
“The service of delivering mail is very poor on our road. On Saturday the mail is always mixed up among five boxes. Talked to postmaster in the past but has not been corrected.”
“Employees were very efficient and friendly when I was mailing something out. Special shout out to Hawkins who was helping another customer while I was there. The customer needed a lot of patience and assistance and Hawkins did a great job!”
“We've lived in Sparks three years now and have enjoyed everything about the area, including the outstanding customer service from all the Sparks Post Office team. So different from other post office experiences and deserving of a five-star (and I'd give more, if I could!) rating!”
“It's actually in Executive Plaza II, on the Lower Level. It's a contracted office that doesn't seem to have the full options of a regular office (only had a couple of priority mailer sizes, not the one I was looking for.) The gentleman there told me they don't do international shipping either. Also worth noting that they are CASH ONLY, no credit or debit. Nice people, though.”
“This was resolved. They usually are able and willing to resolve any issues.
My carrier pretty much refuses to deliver my license to my address. 3 times MVA has sent me my license and they keep sending it back saying I don’t live at the address. But every time I check my mailbox there is junk mail in there, bills, packages, etc. But anything from MVA? They refuse to deliver it. And when I call them they are no help!”
“Nice little post office behind the auto shop. It is set back a little so it is easy to miss. Plenty of places to turn around and find it. They are open Mon-Sat but there is a lunch break in there. Professional and knowledgeable staff. There was no wait while I was there.”
“Witness some genuinely egregious and entitled behavior by a customer, which was met with patience and respect by the person working. I would use this post office anytime—pleasant and expedient service.”
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“Great, friendly staff and super helpful. The post office is small but has more services available than other larger ones. Love coming here, always receive a warm greeting.”