CVS in Mount Airy is highly regarded for its excellent service and customer care. Customers appreciate the convenience of receiving text notifications for prescription refills and readiness for pickup, making it easier to manage busy schedules. The pharmacy staff is consistently described as pleasant, helpful, and efficient, ensuring a positive experience for everyone. Online orders are also well-received, with competitive pricing and prompt home delivery, often exceeding expectations. The pharmacy has maintained high standards of service even during challenging times, and customers express gratitude for the staff's dedication. Special mention is made of a staff member who provides flu shots, praised for his skill and ability to make children comfortable during the process. Overall, CVS in Mount Airy is recognized as a reliable and customer-focused pharmacy.
The pharmacy is dysfunctional and unorganized on their best day with very little customer service experience.
June 2026
Waiting in line and 1:30pm hits and they shut the window...sorry we are closed....it would have taken 2 minutes to give me my meds, no one else was behind me. Bad customer service, i can understand the negative reviews.
May 2026
the bigger woman with glasses is mean and not helpful at all. switched pharmacy after interacting with her.
