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February 2024 by Darrin Pape
Professional and wonderful hardworking postal employees. The service is always delivered in a timely and helpful manner. We are lucky to have this post office in our community.
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December 2023 by Gordon Chin
Three people. Fully attentive. Polite. I was pleased and I am not usually pleased at the post office.
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September 2023 by Christopher M.
The worst delivery business there is. The USPS will never admit their faults/mistakes. A package was to be delivered to me Monday September 18,2023. Mount Airy had my package and that day and then sent it to Baltimore. Two days later it is now out for delivery. This post office will wait until the package is delivered and then call like they did something wonderful. 2 days late is not an accomplishment!!
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August 2023 by Dean and Diana Wreaths By Faith
The BEST Customer service our packages go out Fast most Efficient! Thank you
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March 2023 by Betty Hunt
Service people helped track a package that was scanned by mistake. Allowed me to speak with the carrier to give directions for package to be delivered. Very helpful.
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November 2022 by Janet obrien-lynn
I have always found the postal workers in Mt. AIRY, Maryland to be hard-working thoughtful and helpful.
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October 2022 by Dusty Turner
Mailman definitely tore open a hole in my package and stole 90% of its contents. Now I no why he sat in my driveway for so long. He even said "looks a little beat up. Hope everything is still in there for you."
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September 2022 by Alice Wachira
I had such a great customer experience in this location with passport application. Very welcoming atmosphere, private space for passport appointments and super friendly, professional, polite and efficient staff. Shut out to Tammy for going out of her to schedule my appointment over the phone when I called to inquire why the online link wasn't working and to Francisco for processing my application and for your exceptional service.USPS should be proud of this location.
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July 2022 by Parrish Walker
My name is Parrish walker and I used the wrong address iused7108 and the address is 7801 pheasant ridge drive
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June 2022 by Nathan Moxley
Said it was open online and when I showed up (before close) it was closed. Wasted an entire trip here and gas isn't cheap ?
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May 2022 by Alice
I had such a great customer experience in this location with passport application. Very welcoming atmosphere, private space for passport appointments and super friendly, professional, polite and efficient staff. Shut out to Tammy for going out of her to schedule my appointment over the phone when I called to inquire why the online link wasn't working and to Francisco for processing my application and for your exceptional service.USPS should be proud of this location.
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September 2021 by Ray W
I get mail everyday to my address, however it seems when it is important mail, like a new bank card etc, I don't receive it. I am waiting for a new bank card and it was "returned to sender due to no forwarding address" uhhhhh, so my address doesn't exist now? This isn't the first time this has happened. I am sure it wont be the last.
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April 2021 by DFP
Thank you for all of your hard work!
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March 2021 by Marty Moon
Routinely do not receive all my mail (i.e. Credit Card Bills, etc.) and payments arrive to my creditors late even when mailed 7-10 business days before due date. Packages arrive 3-5 days late to my customers. All packages and mail I send at Damascus, Woodbine, Westminster, and Frederick USPS Offices meet time requirements. Currently have a package mailed 3 Mar 21 morning still listed being at USPS Mount Airy USPS as of 1630 hrs 4 Mar 21. Mount Airy USPS has a problem!
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March 2021 by Amarillo Doe
Angela Mabe was of absolutely no help. I had a package shipped out January 3rd and it still hasn't arrived yet! I contacted USPS and she sent me a basic "covid causes delays" response. I asked questions such as, can you see where the last location was or give me an estimated delivery window, but she did not answer either. I understand covid causes delays, but she could've at least looked into my missing package instead of giving me what looked like a copied and pasted email response.
