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August 2023 by Zaria
Staff is polite and the store is always clean.
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July 2023 by LD Bl
Since when does 7-eleven close?! Second one I've been to tonight that's closed! Really?! ?
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May 2023 by p1zzaboi64
Rude and disrespectful workers at this location, give them less hours maybe that'll improve their behavior toward customers.
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August 2022 by Javier Lainez
The worst service I've received the people who work there don't wait when I'm paying and the machine tells me if I want to save using my points that I have with my phone number when I try to hit the save button and it asks for my zip code to redeem my points the people who work there touch the computer fast so I can't use my points as if they were in a hurry to get me out of 7/Eleven I've already suffered it more than 10 times and I told them to wait so I can use my points and that some things come to me for free but they act as if they were talking to the wall, they don't care about the customer
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April 2022 by Hyacintiana Alston
Yesterday On 4/18/2022 I went to my neighborhood 7-eleven. I purchased $13+ of products. Yesterday after returning from the store I didn’t get to eat the things i purchased including a EXTRA LARGE CUP of Ice. I went to use the ice yesterday and there was a bug stuck at the bottom in the ice pieces. I walked back to the store to just make the store aware so that won’t happened to anyone. The manager and her male employee began to be very rude and nasty. She began to call me a liar talking bout she need the receipt meanwhile I purchased the items using my Apple Pay that showed the location, time and date of the purchase. Also, while entering the store i noticed two more bugs dead on the Signage of the window as you walk in the store. The lady manager basically tried to argue as well that the bugs didn’t come from the store and like i explained to her, It’s hard for me to believe that because As soon as you walk in the store there two dead bugs on the inside window of the store. She was very rude and nasty about the whole situation. I originally went in to just inform the store so they can clean it because if i had never peeped the bug and drunk out the cup of ice, I or someone in the future could of got sick which could of ended in a lawsuit for the company.
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December 2021 by E.C.
Worse 711 I’ve ever been to. They told me that they didn’t have any matches and barely had any medications there as well. The employees there were very rude and unprofessional. A young female employee there had an attitude with me and another customer as well for no reason. She rolled her eyes while speaking to this young man who was politely asking her a question. It is very obvious they are discriminating against people of color even though they are also people of color. They were very biased in the way they treated us compared to the other customers. Stay away from this 711!!! I’ll never be coming back here.
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November 2021 by Abby B.
I wouldn't even rate this 711 a 1 because of how prejudice and racist the owner is. I walked in after quitting to see two Ethiopians sitting on their a** and see the only black guy working his a** off. This location doesn't deserve any business from anyone. F*** this establishment
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October 2021 by P J
Courteous service
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July 2021 by Byron Coote
Friendly staff and good service
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July 2021 by Pixie Reign
The managers are rude. Go to the one next to the DC Mini Mart located near Kaywood apartments. Or better yet go to the DC Mini Mart. Much better customer service. This site is also poorly stocked a lot of expired goods and the hot foods are always burnt.
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April 2021 by JhonJairo J.
Y'all costumer service is s**** I have the 7-11 app I wanted to get something with my points but they wanted me to pay, don't treat customers with respect, a lot of things are expired, the food they sell is nasty, is like if is been there for days. Y'all need better people working there, some of the groceries don't have the price they supposed to, my experience in that 7 eleven is been the worst and I go buy there almost everyday and they still treat me like s******
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April 2021 by Narcissism
Worse 711 I’ve ever been to. They told me that they didn’t have any matches and barely had any medications there as well. The employees there were very rude and unprofessional. A young female employee there had an attitude with me and another customer as well for no reason. She rolled her eyes while speaking to this young man who was politely asking her a question. It is very obvious they are discriminating against people of color even though they are also people of color. They were very biased in the way they treated us compared to the other customers. Stay away from this 711!!! I’ll never be coming back here.
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August 2020 by Luis Salazar
Sometimes the employees are a little rude, but what you have to be very careful is with the cops to be specific the ones that don't have a Maryland, county or city uniforms they to find a way to talk to you which I don't understand why but all I can say it's not good, one day as I was walking with my brother they stopped us coming out of the 7-11 and they asked me if I lost my credit card and I said no so they asked for my ID and then asked my brother for his ID. thats why I don't go to this 7-11 anymore also I don't carry my ID with me anywhere I go unless I know I will need, cause cops always ask for ID and if you don't give it to them they find any excuse to detain you and while I have a clean record and have nothing to hide it bothers me to have these cops without public official uniforms trying to interrogate anyone they feel is ok... by the way after the 3rd time i said not it wasn't my card the officer start to get mad until i gave him my ID he left... and this is not a rant on police officers I respect them but there is always some that always fall out of line.
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December 2019 by Toinisha L.
Honestly the location on Chillum rd in Hyattsville Maryland is the worse location. Your customer service sucks. They don't know their own inventory. And the cashier denied me Tobacco sheets because my ID was expired the same day I was using it. Even after explaining today is my birthday it expires today, and I'm not from this city I'm from St.Louis so I still have to get me a new ID.
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July 2019 by Demi Oliver
They were racist against an AA woman and myself when we attempted to get our children free slurpees on 7/11/19. They turned off the machine and we could not fill our cups, we eventually were able to fill them about half. The staff is racist and rude. Yes they are also people of color but he specifically was rude to the woman in front of me and I felt bad for her to have to endure that in front of her children. I will never go there again. I'm considering boycotting 7/11 in general due to the experience.
