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July 2023 by Innah Mansaray
Horrible service. I wish i could give no stars. Very rude service, always leaving one person at the front. I waited for 30 mins to be helped, for the manager to get smart and suggest a mechanic for a battery THEY installed wrong. I have warranty for what? Do not go there. Go to the one in greenway. They need to fire the whole lazy team and hire new people
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July 2023 by jenn castillo
Went in to find a few parts for my car and was helped by Carlos. He had excellent customer service and was patient while answering every question I had. He was able to find everything I needed.I've had bad experiences with auto parts stores before but i'll definitely be returning to this location.
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May 2023 by Andres Tellez
very unhelpful and rude staff.
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May 2023 by D.A. Powell
They don't honor limited lifetime warranty here
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January 2023 by Lisa Kaminsky
I went to buy a new battery and have it installed. No one there was able to install a battery and also couldn’t tell me when someone would be available to change it.
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December 2022 by Ryan Reynolds
Carlos was amazing. He went above and beyond to ensure I was happy with my purchase. He educated me on each product. Carlos also educated me on how to install my wiper blades while he installed them for me!
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November 2022 by Mable Thomas
They worked with me and they made I had the right part for what I needed they gave me my discount for VA very courteousN
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November 2022 by Billy The Baker
Really quite racist. If you aren't Hispanic they avoid you for as long as possible.
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June 2022 by karla oliver
Cashier was on a video call while working with me. It was very very confusing because he was talking to a love interest which lead to him seeming to say some very inappropriate things to me. I would recommend trying to find an alternative to this store
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May 2022 by KirstenB
Worst experience and I've been coming to this advance auto for years, staff is walking around, not helping customers, I stood in line for 15 minutes before someone from the back came up
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May 2022 by Gregory Bush
They always let me know up front if they had what I was looking for. No stumbling, no guessing.
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March 2022 by Phototracks By Mickie Hill
Advanced Auto Parts always has what I need. And the staff is very helpful with helping me to find what I need.
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March 2022 by Yanira Abarca
Excellent service, friendly,my favor store
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January 2022 by Dawn Martinez
The cashier was on his phone the entire time but he did get me the oil filter I needed,was so busy on his phone,almost forgot to give it to me..I told him thank you twice before leaving,no response.That phone call was much more important then customer service so I'll stick to the location by my home
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October 2021 by Alicia Ortiz
Dislike going here I had to wait for a long time for someone to help me and there was 2 employees just chatting while I waited
