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March 2023 by Google user
CVS is one of the best drug stores i evever visited ; very welcoming associates and organized shelves very easy to localize items. Love their sales and coupons always. ...
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March 2023 by Vero Mokom
CVS is one of the best drug stores i evever visited ; very welcoming associates and organized shelves very easy to localize items. Love their sales and coupons always. ...
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December 2022 by Rock A.
Visited this location to pick up some glucose testing strips for a friend. The strips were located near the pharmacy and unfortunately for me were locked up in a display case. I would have preferred to have access to the item, but realize that theft is a problem for most retail businesses and didn't mind the minimal inconvenience. I approached the pharmacy counter and waited patiently for assistance. There were a total of six employees who I assumed were working in various capacities behind the counter. One gentleman who I assume was the pharmacist was the phone speaking with a customer and the other five were talking to each other or looking at their phones. After waiting for someone to at least acknowledge me I said excuse me, "can someone assist me with the glucose testing strips that are locked up in the security case. One employee informed me that I need to go to the front of the store and have someone unlock the display case to access the testing strips. I promptly heeded his instructions and proceeded to the front of the store. There were no employees at the front of the store nor did I see anyone in the isles. I walked back to the pharmacy counter to inform them of the situation. The pharmacist, who was on the phone earlier informed me that I have to press a button on the side of the display case to summon assistance. Unbelievable!!! Why was I instructed to go up front. Why was I ignored by every single VS employee behind the pharmacy counter. Obviously, these incompetent individuals don't need my business and could care less their customers. This store is pathetic and the other Yelp reviews over the years are truly accurate. I will never step foot in this store and I will encourage all of you to do the same. This place is a joke and the CVS corporate office should be ashamed to be affiliated with this particular location. Unbelievable!!!
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August 2022 by Bella A.
Whenever I have no choice but to pick up my prescription here, I know I better set aside 2 hours because they are super slow. The staff is easily frustrated too. I waited in the drive thru line for an hour and 20 minutes and once it was my turn the pharmacist closed the curtain for lunch. There is a sign for their lunch hour, but you don't see that sign until you are at the window. I just can't imagine ever having a good experience here, it's always something.
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July 2022 by Lora L.
I went to get my 2nd booster Today and this happened: --The pharmacist Kofi who was NOT wearing a mask was administering the shots and had just finished giving someone in front of me a shot who was wearing a mask but down from her nose, nonchalantly said next once he was done with her,-- No clean up No cleaning hands NOTHING.-- I asked did he mind wearing a mask and cleaning the area and he tried to explain to me that it was Safe and he was vaxed!!!!! REALLY!!! I told him absolutely Not and left. ***If you encounter this do not walk RUN AWAY AND CONTACT YOUR INSURANCE COMPANY TO REPORT IT!!!
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July 2022 by Sarah Tsubata
This CVS Pharmacy is terrible. Under staffed. I am always having issues with my prescriptions.
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June 2021 by Byron T.
Made an appointment for a covid test at 10am 2 days prior. Came at 10am today and the person who administers the test is late and they cannot tell me when she's expected to be there. I was on time. Why isn't the person whose job it is there??? Pathetic.
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May 2021 by Omotunde S.
Tasha is the worst manager and truly doesn't need to be in customer service...and healthcare customer service at all. I went to pick up a prescription that I dropped off three days ago for her to tell me they lost my prescription and do not have anything for me in the system. Her tone was very harsh, nasty and disrespectful. When I asked for her name she gave me her first name and stated I didn't need her last name or the name of the employee who lost my prescription. Avoid this CVS. No wonder it has 2.1 stars. If you don't enjoy working with people or healthcare, do something else. Additionally, I suggest contacting corporate.
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May 2021 by Michelle J.
Don't come here for a vaccine. They are not ready but set appointments and have people waiting in a long line, smh.
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April 2021 by Jennifer S.
Got a Covid shot here today for a family member. Staff was friendly, efficient, organized and prepared. Best shot experience I've had and I've accompanied a number of friends, family and elderly neighbors to get shots over the past month to various locations including a hospital. They had plenty of signage and marked spaces for distancing before and afterwards, and seats and timers they set for your wait time so you didn't have to guess. Very well done and props to the New Carrollton CVS staff on a great experience.
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January 2021 by Takiyah johnny
The people at the drive thru have terrible customer service. They show no empathy for their customers.
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December 2020 by Shakema C.
If you are looking for Lysol's to go...this CVS is stocking them up weekly. The price has truly increased due to COVID which is expected. The maximum is 2 per a transaction. If you need them..please get them.
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November 2018 by Trina Proctor
This is ridiculous. The store opens at 8am but its 8:35am and the store is still not open. I have to be to work now, but me and others standing out front are entirely upset this cold morning. And no one has been answering the phone. Although, I hope everything is ok, there should be more than one person to open the store today.
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January 2018 by Joy Parnell
Always good prices.