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July 2024 by Devyn Morgan
The "cold" drinks cooler is hotter than it is outside. Selling hot "cold" drinks in this heatwave is criminal
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July 2024 by Me De
This pharmacy is understaffed. I placed an order for a prescription refill at 8 AM and arrived at 6 PM to retrieve my medication. After waiting 45 minutes, the staff finally informed me that the medication was out of stock. Additionally, when I requested a prescription transfer, they claimed not to have received the request. It seems this pharmacy is not managed properly, possibly due to its location. I will be filing a complaint because they deserve to be held accountable for their mismanagement and poor customer service.
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June 2024 by Willie Coleman
Clean store and full of very professional staff
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January 2024 by Thomas Richelieu
This pharmacy moves so slow im convinced they do this on purpose
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January 2024 by DeShaun Mcdaniel
Need to close this pharmacy down until they have appropriate staff
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December 2023 by Tokyo
This pharmacy is the worst. They need to hire more people. This is my third incident before writing this review. Some of the pharmacy staff is very nice and some aren’t so nice. I can’t blame the ones who are nice because they are working with what they have. The nasty ones need to learn how to handle pressure as a customer service personnel. It doesn’t matter what your position is or job title or which company you work for you are always in the business of customer service or employee service focused. If you are in HR your behavior should be pleasant because you are representing the company and providing a service to the staff. If you are a cashier, you are providing a service to outside customers. If they are not paying you enough and you feel like you are too good for the job then you should have not taken the position, leave the job for someone else who really needs it. Now on to the second topic. This pharmacy is no more busier than any other pharmacy. So I don’t understand why medications are not ready 6-7 hours later after the doctor send in the prescription. That’s is almost a full shift. CVS needs to do better hire more people or set the hours back to what they use to be. This closing the pharmacy and the store is still open makes zero sense.
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December 2023 by AW Dennis
In my experience, I found this location to provide excellent service and customer friendly staff.
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December 2023 by Nevada Williams
Absolutely the worst almost impossible to get through to pharmacy
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December 2023 by Kla N.
NO ROADIE PICK UPS IN DRIVE THRU says the pharmacists on duty today. I've only tried here once but they refused to let me pick up in the drive thru I've never been turned away from a cvs pharmacy delivery order in the drive thru. I wonder if they even think of patient urgency how important their prescription is that wouldn't usually cause hindrance to an order pick up at other cvs. What's the big deal? Never been turned away at any other CVS on the west coast except for here while driving for delivery companies for cvs. Wow. So customer doesn't get delivery and I don't get paid...
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November 2023 by fatma hamid
Cancelled my order for no reason.
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November 2023 by Najee Thompson
Anytime I call to see if anything is on stock I am either left on hold for an obscene amount of time and have to tell them what I’m looking for more than five times to four different people OR I’m hung up on because someone didn’t want to look for what was requested. Until there’s new management don’t patronize this store.
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October 2023 by Jorge Martinez
Great employees!! Love coming here
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October 2023 by Grace Vermillion (VermillionofGraces)
Got off work early after working 14hrs to pick up my prescription that makes me able to move and walk without pain. I tried to call ahead at 8:40 to make sure they would still be open when I got there, but the phone was never answered.. Arrived at 9:05, lights were still on in the pharmacy and I could see multiple employees in the back. Politely asked if they would get me my prescription, only to be laughed at and given no response. I ask again, this time explaining my situation, and one guy started mocking me, while the lady told me that they “aren’t allowed”. I know that’s untrue because I’ve been in similar situations at other CVS locations and have never had any issues. I went to talk to the employees in the front of the store and they asked their manager to help me. Even the manager could not get them to help me, suggesting I go to a different CVS 30 minutes away, when I can literally see my prescription in its bag behind the counter. At this point I’m crying because they’re being incredibly rude and mean to me, and I’ve had a very long night. This is the worst customer service I’ve ever received and those pharmacy employees deserve to be fired. I do plan on taking this up with your corporate office and I sincerely hope those people are never involved in healthcare ever again, they are vile and disgusting and they are disappointments to their mothers. Shout out to the two floor employees that were very kind to me and helped me calm down before driving, I wish I had gotten their names so I could thank them personally but this will have to do. Avoid this pharmacy at all costs.
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October 2023 by Amber Dates
After shopping for a few things, I stopped at the pharmacy to pick up my prescription. The entire pharmacy shut down mid day unannounced for lunch! All 3 employees I saw just stopped serving customers with no notice. I understand people have to eat lunch but there should be at least one person able to serve the public during your marked business hours!
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September 2023 by Christian Rosa
Was on hold for the pharmacist for over 30 mins for a very important medical question just for them to hang up.
