Post Offices near Newburg, MD

“I just wanted to say customer service was amazing at this post office, I talked to Stephanie at this post office and she was so kind and helpful with my situation.”

“We visited this post office as the location where we had an appointment for a passport application was unexpectedly closed. Upon our arrival, Eric welcomed us without a prior appointment. I can sincerely express that I have never experienced such exceptional care as I did during our interaction with him. He demonstrated kindness, professionalism, and warmth, assisting me with all my needs with remarkable attentiveness. Eric is a valuable asset to the team, positively impacting every customer's experience. I commend him for his outstanding personality and exemplary customer service ♥️”

“Editing because my last 3 visits were perfect after a long hiatus. Thank you for assisting!

Unfortunately I've just had the nastiest experience with a postal employee ever at this post office. This woman was berating me to another customer and threatened me because I tried to get less change. My bill was $4.15, I gave her $5.15 so I could just get a dollar back. Easy right? Well all she had was nickels so I said, I'll take my fifteen cents back and that way you only owe me eighty five cents.
She looked at me like I was crazy and told me she was still going to give me back my dollar in nickels.
I told her this was unnecessary and she caught an attitude right back. I said I was going to complain and she started talking about me to a customer in line. Overhearing this, I stopped walking and asked if we needed to talk about this and she threatened to call the police on me if I didn't leave.

I usually enjoy this post office and most of the employees are great people. I do not under the hostility I was just confronted with all over simple math. I really don't want to be nasty or petty but I sure will match whatever nastiness is thrown at me. That escalated very quickly and it's a shame I can't have a simple transaction at my neighhood post office without some kind of altercation because someone is having a bad day at work. I'm sorry there's a shortage of everything, it's no my fault. Now I'm concerned about my mail! What kind of crazy people are they hiring if they're going to snap like that? All because I asked for less change?”