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March 2024 by Brad Seebeck
This is your typical burger fi. The food is good, service was good, and the kids enjoyed a night out as a family! Can't complain!Dietary restrictions: Gluten free buns available!Kid-friendliness: Kids meals!
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March 2024 by Ryan Gerrety
Horrible Service. We tried to place a delivery order through the BugerFi Website for Sunday and when I clicked Order, it switched the delivery date to Monday for some reason. Their website is kind of janky and kept resetting and not working properly the whole ordering process. I immediately tried to call the restaurant and the phone number doesn't work. Tried multiple times from different phones and the message said it is disconnected every time. We tried the phone number on google, yelp, and the BurgerFi websites (for some reason there are different ones listed) and none of them worked. There is no corporate phone number listed on the website.The "feedback" link at the bottom of the confirmation email is broken and doesn't go anywhere. The "We Care" link on the receipt doesn't work either.We ended up ordering the same thing through UberEats because we still wanted the food for dinner Sunday (even though every item on uber eats is $2-3 more expensive than in store). That service was fine and quick.There is no way to email the specific store and only a contact form on the website that says they will get back to you in 2-3 days. So we tried to do that to request to cancel the order.Come Monday night, we get a text message that our delivery is on the way through Door Dash. I guess even though you order through the website they 3rd party the delivery service. So, we called the 'dasher' to say that we do not want the order. They have no way of refunding it because it wasn't through Door Dash so we asked them to just cancel it because we don't need the food a whole day after we ordered it. They tried to get in touch with the restaurant but were told there was 'no manager on duty' and they couldn't do anything, but they ended up cancelling the delivery so not to waste the food. 5 minutes later we get another text message from Uber Eats saying they will be delivering the order. Tried calling them but the guy didn't speak English and ended up delivering the food for the 2nd night in a row. All of this time, the phone number still doesn't work and there is no way to email anyone except through the contact us page, which still has had no response.So the end is that we got two identical orders of food two days in a row because their website was messed up and there was no way to contact anyone in person there to try to cancel it. Honestly wouldn't be too bad to get double the food, except the food is not very good. Fries were soggy and greasy. Burgers tasted like cardboard and chicken tenders tasted like they were frozen grocery store brand. Avoid this place like the plague.EDIT: To respond to the restaurant response, I did email that address 3 days ago before I wrote the review with no response. Phone number is still disconnected, and no one has responded in 5 days to any emails or online contact us forms since the order was placed. But you still had time to respond to google reviews and make Instagram posts during that time. Shows where the priority is.
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March 2024 by G Dalmeida
Delicious shake, amazing burger and tasty and well cooked onions rings. They are the best I’ve seen and had ever.
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February 2024 by José Yepez
Excellent service and delicious food, I will definitely return soon. Highly recommended for all types of budgets.
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February 2024 by Adriana Portillo
I have come to burgerfi many times and the truth is THE CEO AND THE BBQ RODEO are my favorites. I come with my friend when I'm on break during work. And Mario always assists us. He takes care of us very well. I love this place. I highly recommend it. Good music. The
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February 2024 by Elizabeth Kendig
I'm only rounding my review up to three stars because the service was excellent. The food? Typical fast food fare. Honestly, I hate McDonald's, but if I had to choose between that and BurgerFi, I'd choose McDonald's. We spent over $100 for five people and the burgers tasted like cardboard. I even chose to get the more expensive burger "The CEO" with supposedly waygu beef. Absolutely no taste and the texture was like foam. The fries were even disappointing. We paid extra for the Urban Style fries! We won't be back. ?
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January 2024 by Ethan Calero
Burgers were great ...I particularly liked the fries with the Fi sauce ... A burger place worth going to on a regular basis, thanks Miguel for the recomendations.
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December 2023 by Ruben Rodriguez
It's really the first time I've gone and I was delighted, the beyone was highly recommended and the entire service in general, I found the cashier to be super friendly, I think her name is Juli and she was super attentive to all the people who were there.
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December 2023 by Charbel Pachano
I have witnessed that Nicole has been paying attention because she was taking my order and I asked what my burger had and she gave every detail and then I asked her what her favorite burger was and she answered so politely.The food was excellent and the atmosphere is great.
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December 2023 by Emma Whitmann
I went and tried the CEO with Cajun fries. The cashier Nicole was very nice and helpful and the food was amazing. Would totally
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December 2023 by Kevin Holder
Burgers are a bit greasy. The service is ok. I like the fact they bring the order to the table. The establishment is small, so there are not many places to sit. The food is extremely overpriced!! I spent $80 to feed a family of four with just burgers,fries, sodas, and some wings....smh. Two stars for being way overpriced.
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December 2023 by Red
Fries sucked, you could tell they hadn't changed their oil in a while. In the kitchen there was a thick cloud of smoke emanating from it. Also their tenders were dry.
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December 2023 by Camilo Orostegui
I’ll come back to this location, the food was great, also they was fast and the customer service was awesome, they girl on the front was incredible kind and helpful, I think her name was Yuli, great service, I loved her!
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December 2023 by Miguel Calderon
We went with some friends to eat, the burgers were delicious, especially the attention of the cashier Yuli, she was very friendly and helpful to all of us, excellent service, definitely we will come back !!
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December 2023 by Luke Meldrum
Had a great lunch at this location the other day. My burger was cooked perfectly and had all the toppings I wanted. I was greeted kindly when I entered by employee at the register, Nicole. She was very helpful with my order and double checked that she had everything right. Would definitely eat here again!
