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October 2023 by MOJICA DERIQUITO
I frequent this place with my sisters. Mae is the best at waxing in this side of the DMV! today i had the best pedicure with Chris. I have never had a guy do my nails and wow my mind is blown. He was friendly and thorough. My fiancee was so jealous at how good his massage was. Will definitely book again.Services: Body waxing
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August 2023 by Daphne
I asked for a nail design from a picture and the lady said she was able to do it. However when I sat down and she started doing them she suddenly said she couldn't. Then I asked for a different kind of nail and she said she couldn't do that either. She ended up doing a French nail but didn't completely paint the whole nail. I originally asked for pink nails with white French tip but she didn't even paint the whole nail because "it was the same color as my original nail" I was charged 45$ dollars for this.Service: Pedicure
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July 2023 by Howard A
I've been going for several years and at times the manager was rude but my latest visit was extremely disappointing. They raised their prices yet quality of their services have declined. I asked for an experienced manicurist and when she was cutting too much and I asked, she tells me she's only been in the work for a few months. Then she says she was lying. When I asked to discuss with the GM he tells me he's too busy after I paid their inflated prices, and he was extremely rude. I'll be going elsewhere as there are much better places offering better service, better pricing and better decency.
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July 2023 by Ryan Pringle
Wanted to try a new salon for the first time and had this one recommended by a coworker. Service here was great; staff and management were really helpful and overall had a great experience. Would definitely recommend!Service: Manicure
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July 2023 by Justin “Niceguy” Cracked
I had forgotten to set an appointment at my original salon and they couldn't squeeze me in. I came to Cindys as recommend by and friend and i am happy to say the service I received was ABSOLUTELY AMAZING. I would definitely recommend coming back to Cindys. I might just stop going to my old salon all together!Services: Pedicure
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July 2023 by Rosie Barreto
Worst place ever! I highly do not recommend coming here! I would come here every 3 weeks for dip nails and this last time they didn't do my nails correctly! After 2 days, 3 of my fingers chipped. I went back to get corrected and explained to them that I thought it was weird when the initial nail tech missed a step and the nail technician agreed but instead of redoing all, she would only fix the chipped nails. She also stated that if anymore chip to come back. Well 3 more chipped in the next day so I went back. Instead of fixing all the remaining , she only fixed 3 nails. So in total only 6 nails were fixed. I told the technician the other are going to chip so she should fix them now, she said if those chip, to just come back again. Well the remaining nails chipped and I went back (3rd time) and they didn't want to fix. She said they already fixed 6 and I would need to pay. I told her it wasn't my fault, that if they were done right the first time I wouldn't have to come back 3 times and they wanted to charge me for fixing them and I was like that's not my fault if you guys would've done them correctly the first time then I wouldn't have to come back. They didnt want to fix so I left.
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May 2023 by nifasha Rusibamayila
Very bad on dip powder manicure. The two times I came I had to come back for a redo. I came last week and they don’t do a good job at all. Plus even when you are not happy with thr service the nail person will try not to listen to you. Never coming back here for a dip powder manicure
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February 2023 by Laken Keeney
Chris does a great job I love him - the most loyal man in my life.
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January 2023 by S D
The man doing my nails tonight cut me and did not apologize. He continued to do my nails and told me to relax. My nails are bulky and don’t look good at all and I am unable to make an appointment appointment to fix it.
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December 2022 by Madeline Acken
I always try to give this place another shot. This was my last time. 5 of my cuticles were cut. 2 of my nails broke (with dip powder!) within 18 hours and they made me pay $10 to fix their shoddy work.Edited to add: another nail broke, photo attached to see my cuticle too!Service: Manicure
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November 2022 by Rayona Pitt
This is the first place I’ve ever gone to to get a Brazilian wax and I just stuck with it. It’s been years. I started out going to Jennifer and lately it’s been My but they both do an amazing job. The ambiance probably could be a little better. They get every single hair, and she makes it quick and that’s always a plus with something so painful. I love it here. Typically I call the day of and have no issues coming in soon after. I drive an hour plus just to come here and get waxed. I tried other places a little closer to home and instantly regretted it. I’m just so comfortable and satisfied here.As far as nails, I’m VERY particular and extra so I never took a chance at this salon lol. But I did end up getting a pedicure once after a wax just because it was convenient to do both there and I didn’t get her name but she did pretty good too.Services: Body waxing
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September 2022 by Eva W.
I will preface this by saying that I typically don't take the time to write reviews, but I think my service today was bad enough that I need to. I was in town for a wedding and had been to Cindy's before with decent service (not stellar but passable). Scheduled an appointment for a gel manicure and regular pedicure the day before without issues. Starting with the pedicure, the technician I had (nametag Wendy) was rough and cut down on the cuticles extremely aggressively - so much so that I started bleeding. I flinched and pulled back, and she didn't even apologize or really take much note, other than to apply meds to stem the flow. I figured- happens sometimes, we continued. She continued to do this such that it happened with another toe as well. This was a similar pattern with the manicure as well. One, I get, but multiple - no. Never happened in any of my experiences with nail treatments. As you can see as well, the paint job is shoddy and just horrible now that I'm looking up close. It hurts to walk. In retrospect, I should have requested someone else/got the manager involved but I was in a time crunch and could not dedicate more time to this than I had already (the whole treatment took an hour and a half!). Just want others to benefit from my experience, and I will definitely not be returning.
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August 2022 by Jill Greenstein
Very clean and efficiently run. Large staff so walk-ins can be accommodated easily on weekdays. Not sure how it is on weekends.
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August 2022 by Samantha Cain
One star for their unique/expansive collection of colors to choose from upon entry. I can appreciate how challenging it must be to work here with the fumes, pace of clients, overhead costs, etc., but the arbitrary inflation in prices is somewhat unsettling. I’ve only been here twice and, each time, they had crossed out the former prices for services and penciled in with sharpie the new rates. Also, a friend of mine recently got an infection in her big toe after visiting Cindy’s (with her two children for what was supposed to be a fun spa experience)! They charged her the full mani/pedi price for her 3-year old and 6-year old, and showed zero concern for her health or well-being when she called to inform them of the cleanliness issue that led to her toe infection. I have personally seen them use opened tools from other jacuzzi tubs, so who knows if they’re sterilizing between customers. So gross and disturbing. Will not be going back there anytime soon.
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July 2022 by B. M.
I treated my little brother to a pedicure as our family vacation approaches. We both got pedicures and the service we received was nothing what the reviews stated. The ladies who took care of us didn't wear name tags and when I asked for their name they began speaking in their language to disregard my question. The massage chair people talk about while getting a pedicure didn't work. The lady who serviced my feet let the water overflow and made a huge mess everywhere. She told me to walk barefoot to another chair as she was in the middle of clipping my toenails. The second chair also didn't function correctly. Due to the water spillage she caused, she tried to catch up my brother's treatment and I noticed she skipped everything he got. I feel ask if she took out her frustration on me and began cutting my toes aggressively and hurt me, as I said OUCH! She then tried to blame it on the form of my toenail; unacceptable. When I asked for a discount they laughed and told me to stay longer at a working chair for the massages. After speaking with the lady at the cashier, she apologized and charged me full price. I asked for a discount and she uncomfortably accepted after other customers who were around agreed they saw what happened and how we were treated. Men, do not go here, you will be treated unfairly and charged full price! Today, my big toe is still bleeding from her deep cut out of frustration. Any recommendations for men elsewhere will be high appreciated.
