January 2022 by Alexandra Greenberg
Jeff and his team were friendly and knowledgeable. The mattress was in stock and will be delivered quickly! My husband and I highly recommend Mattress Warehouse of Rockville.
January 2022 by George Khouri (Mr. George Khouri)
Jeff was outstanding!!! Helped me immediately upon walking in the store and directed me to a mattress that is Perfect for me! Very happy with the warranty he suggested (excellent price) as well as delivery services. I strongly recommend this location for anyone in the market. Jeff introduced me to the brand Kingsdown and educated me about it. Looks like I’ll be sticking to this locally sourced brand in the future!
January 2022 by Yaniv Mizrahi
Jeff was very kind and helpfull. He gave us great advices and guide us through the process of choosing the right mattress for us and also was extremely nice with our kids. Highly recommended
January 2022 by Jay Jolson
Typically I do not take the time to write reviews for stores however in this particular circumstance I felt it was important for me to give recognition for a very pleasant customer experience. I had to come in fairly last minute as my current medical condition required me to seek out some more immediate solutions to nurse me through this tough bind my back has been experiences. I went across the pike to my nearest Mattress Warehouse location (12129 Rockville Pike, North Bethesda, MD 20852 - the one near TGI Fridays) Mind you I have been in sales for many years and have had recognize authenticity in finding taking care of your client. Jeff took the time to ask me all the questions he needed to ascertain the right choice for me. He showed me some options and I immediately fell in love with one of his recommended beds. I'm a side sleeper, back sleeper, I sleep restlessly and in general I really did need some good professional advice to help me make my decision. I ordered it yesterday at 4pm and he managed to get it delivered to my home the next morning at 7am. ( I was able to enjoy a good 2 hours of morning rest before I had to limp my way into the office. The staff as a whole was very pleasant I thought I should drop a high recommendation to visit Jeff. Hopefully between this and my chiropractic visit tomorrow I'll be in good shape.
January 2022 by Kevin Vizcayno
We had a great experience when we visited Mattress Warehouse. Sean was very professional and made us feel very comfortable when showing us the mattresses. Jeff was very nice and made the transaction very smoothly.Will definitely do business again
December 2021 by Jeffrey Robins
Excellent customer service and product knowledge
December 2021 by Karen Strykowski
Jeff and Marietta were extremely helpful in helping us choose a mattress set for a guest bedroom. As the guests, we were given the opportunity to choose a perfect sleeping place. We got a great price and great product along with some great extras! Wonderful service and product!
December 2021 by Rock Grant
The Mattress Warehouse in Rockville, MD is awesome! Marietta, Jeff, Shawn, Nafisa, and Winston were so helpful and courteous. I didn’t feel rushed. This was a huge purchase for my family, so I felt it was important to have the time to make a decision. I got the bed I wanted at a good price (Black Friday Deal). Go see these people…tell them Rock sent you ?
December 2021 by Ora Cohen
Sean was incredibly knowledgeable and helpful in choosing a mattress. He helped us find the best price for what we wanted and made the whole experience easy. We highly recommend Sean and Mattress warehouseIf you are looking for a mattress and a good nights sleep, Mattress Warehouse is the place to go!
December 2021 by Rachel Ellis
This place negotiated a good deal. I’m knocking a star off, because they’re pushy. Everyone we interacted with minus the newest sales girl (who was sweet, but seemed a bit confused) was the dictionary definition of a sales person. This might not have bothered us if we hadn’t just been to a place where the sales person was calm, patient and not at all pushy. This is our preference. If we had entered this establishment with the same level of patience, we would have 100% purchased right then, but I’ll be honest that we were ready to walk even with the better deal due to how pressured we felt. In fact, we probably said four times that we needed to think on it, which was the truth and kept being asked why we needed to think or what would make us buy it right then, before being directed to a regional sales manager who offered us a deal he said he could only solidify then and there as he was just passing through. I’m not sure the legitimacy of this, but I will say it was a good deal for a new mattress. So if you’re looking for a place that will negotiate and work with you on price, this place had much more wiggle room than the competitor unless you went used, but I cannot say it was a pleasant experience. Perhaps the pushier sales tactics lock in sales, but for us it wouldn’t earn our repeat business.
November 2021 by Mark Lloyd
Sean was very friendly and extremely helpful. Great service and top products at very reasonable price
November 2021 by Sandy Atkins
Not only did they make my trip to the store worth the drive out, they sold me a mattress, foundation, adjustable frame and two pillows at 25% less than what Casper was offering. Jeff was extremely knowledgeable, kind and patient. His colleagues were just as nice. This was my first time dealing with Mattress Warehouse; it will not be my last. They are superb!!! The best! Thank you so much. One very happy customer.
November 2021 by Everett Greenstreet III
I worked with Jeff to locate a box spring and he was extremely helpful and professional. I would definitely recommend jeff and mattress warehouse for anything you need regarding a mattress or box spring
September 2021 by Hannah Corey
Jeff and Marietta were amazing! They had the best customer service and truly helped my boyfriend and I find the perfect mattress. Couldn’t recommend a better place for someone who has no idea what they’re looking for or even someone who does! 10/10!
September 2021 by A Y
Marietta was absolutely amazing in helping us find the perfect mattress! She took her time in explaining the different types of mattresses, what would be the best fit for us, and thoroughly answered all of our questions. Recommend you ask for Marietta to help you with all of your mattress needs!
