-
February 2024 by Samantha L.
A couple of years ago, I bought the Angelica dress, a cute black floral dress from Scout and Molly's in Pike & Rose. This time around, I placed an order through their online website for an in-store pickup. Wendy called to let me know my item (Side Puffy Heart Necklace) arrived, and there wasn't a rush to pick it up. When I arrived in the store, I was greeted by the friendly staff members and picked up my item in a timely manner.
-
November 2023 by Suzanne R.
Super disappointed in Scout & Molly. Husband purchased a jacket for me as a gift and unfortunately I needed a smaller size. Arrived to exchange the jacket with tags and receipt in hand and was told they only allow 14 days for exchanges... that's absurd. It was a gift... clearly don't think ahead for your loved with this store.
-
November 2023 by Sylvia Hunt
Wonderful store with unique items. I was wearing a sweater that I had purchased at Scout & Molly’s North Bethesda and received unsolicited compliments while shopping in a high end department store.
-
September 2023 by Nanci Howard
I walked into this store on July 28, 2023 from Edmonton, Alberta Canada for a work trip in DC. Due to airline delays & several cancellations - 24hrs later & no sleep plus Air Canada lost my luggage. I needed an outfit for a function that was to be in 2 hrs. All the shops in North Bethesda has nothing. I walked into Scout & Molly's and Michelle greeted me with a friendly smile - told her the situation. Quickly she ran around the store to pick out several outfits and I walked out a feeling like a million bucks! During my extended stay - I went back into Scout and Molly's a few times with more clothing from this store for my 10 day visit. Clothes are cute, unique, stylish and their staff was beyond amazing. Go check this place out! Ask for Michelle and tell her the Canadian sent you. Much love to Scout & Molly's North Bethesda!!!!
-
March 2023 by Hillary Goodman
Terrible customer service! The employees seem nice, a little fake, but they only help the customers who seem to be big spenders or appear to have money.I bought a $90 shirt that I wore once for a few hours and it pilled and pulled everywhere. Not what I would expect from a $90 shirt. I went to the store and showed the employee (who happens to be the owner). I didn’t expect to get my money back but at least do an exchange or discount and she offered me nothing at all. Not good customer service at all. Unfortunately they lost a customer and I will never recommend them again. Very upset and disappointed customer.
-
February 2023 by Jonathan R.
Really liked this store. Went 2x. Brought fam. Cool selection of tshirts. Jeans Jewlery etc. Met 2 sales staff and Owenr. They have a few locations. Women's clothing only. At Pike & Rose. Get there. Chic.
-
January 2023 by Ms: Sucuzhañay Maira (Sucuzhañay Resident)
Don't like the location is right in front of the streets you have to park and walk to it
-
December 2022 by Karla Rodriguez (KRod)
Love the selection at S&M! They always have the cutest accessories as well. Very knowledgeable and fashionable staff as well. Love this place.
-
October 2022 by Caitlin D
Love this store, good range of clothing sizes and the staff are always super friendly and helpful.
-
July 2022 by Tammy Perkins-Mack
I never write these but today was ridiculous . My friend purchased a dress for my birthday . I returned it within 7 days per the policy because the dress was damaged and had an odor . The sales person was not the person who helped initially. I asked for another dress or a credit , not a refund . I told the lady that both my friend and I were added to her system last week which she verified . When trying to find the damage for the sales person the loose pin holding the tag came off . She therefore stated the tag had to be attached . The tag was 100 percent attached when I arrived . After driving call u back shortly an hour to return . The owners / managers answer was to call her tomorrow to discuss . Standing there with Ballenciaga from head to toe , this lady told me that she could not snd would not take her 99.00 dress back .What begin as a fun birthday shopping experience ended in a ridiculous customer service choice. Did I mention , we purchased 3 other dresses . Horrible customer service . Will not be shopping here again and will encourage others to do the same .
-
June 2022 by michele gordon
Best new styles, requests for size and color accepted, exceptional staff with knowledge of WHAT LOOKS great on you ? just what the discerning shopper is looking for
-
June 2022 by Abigail Chester
Great store and great selection of products! Would highly recommend!
-
May 2022 by Caitlin DePorter
Love this store, good range of clothing sizes and the staff are always super friendly and helpful.
-
May 2022 by Emil Potersnak
Staff was friendly and very helpful. Great selection of clothing to choose from.
-
October 2021 by Maggie Reidy
Awesomeness
