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February 2024 by Lauren Howl
Awesome bike shop. Mike is super friendly and helpful— will definitely be coming back for all my biking needs. They really go the extra mile to treat you like family here. Thanks!
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September 2023 by Daniel Brown
Well stocked shop, friendly staff. But actual mechanical work was terrible. I'm actually not sure they touched my bike at all, but was definitely charged $135 for it. Took it in for chain jumping and rear wheel feeling loose. The gears are shifting even worse after picking it up and I can visibly see more of a wobble in my rear wheel then before I took it in. Definitely not planning to return there for service.
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September 2023 by Eugene Peter Wittkoff
Best bike store I have ever been to. Mike and Jay are top pros. Mike got me out of a fix… I crashed and destroyed my rear wheel on Beech drive… I limped to his store where he replaced everything that was needed despite being a busy Saturday, super quick and great price. Super place.
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August 2023 by Spiro Serpanos
I have been in bicycle services all over the world !THIS IS THE BEST BIKE SERVICE TEAM that I have met and absolutely recommend it !Thank you Bicycle Service !
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July 2023 by Perry Smith
I had a great experience at The Bicycle Place, recently relocated to Rockville!This past June, I had committed to a long bike trip and needed a new ride. A good friend referred me to Mike and his team. Mike emailed me a number of options, very detailed, and I narrowed it down to two bikes. After a stop in and run through, I purchased a new gravel bike which is awesome! It completely met all expectations and after 162 miles was in better shape than yours truly.The BP also offers free tuneups for one year and I have already taken advantage as I have a century ride coming up. High recommend and check ‘em out if you need a new bike or bike gear!
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June 2023 by Trevor Filipiak
They do good, quick, honest work and they're always friendly. Also, the shop is well-stocked with those little things like tire levers and tubes that you need frequently.
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April 2023 by Miguel O.
Went in to get my bike serviced. They said, it would be ready by the following week Tuesday, and would call me if there were any unusual repairs needed. Called the following week Wednesday (since no one called me back to say the bike was ready on Tuesday), in the morning.They said it would be ready later in the week. 2 hours later they say the bike is ready.When I picked up the bike, they said they could not fix the bike's brakes, because they don't work with DOT brake fluid; but that they had replaced the bike chain at least. Yay (sarcasm) ! So I had to pay $180, for a half-fixed bike.They should've called me to quote how much to replace the brakes or said they cannot fix the brakes before proceeding to do any "work'' on the bike. When I asked, they quoted me $220 to replace the brakes. I was planning on bringing both my wife and son's bikes to be serviced, but needless to say, they are rip-off artists and I will not be using their services ever again.
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April 2023 by Cyn T
In the course of over 10 yrs, I bought 2 women Trek road bikes from them. Even after their move 2x, I followed. Mike and his first rate mechanical experts, not only has the expertise and are cyclists too. Recently had them do a “get out SPRING special” tune-up, it was quite a transformation, overhauling for a fair price. Now, it’s even better than new.If they can handle SEVEN (custom made) bikes, trust their skillset. And if you are in the market for a new bike, be sure to get it from a shop like this. Even tho’ there are big chain bike shop with probably better price. The few dollar you save aren’t comparable to the premium service they provide as you’ll need it over the years, for safety and again for peace of mind.
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April 2023 by Rodrigo S.
Professional and friendly staff. They have a great selection of cycling equipment.
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December 2022 by Michael Dong
I only told them to fix a broken spoke, but they went ahead and cleaned, lubricated, and fixed a bunch of other problems for free. I could barely recognize it when I first saw it. Very simple and fast service, got it turned around in 1 day.
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November 2022 by Jason Sinclair
The staff is great - friendly and knowledgeable. They helped me deal with some stroller tire issues. I will definitely be using them for bicycles as well.
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October 2022 by Ben R
Realized my review of their old location didn’t carry over. This is my go to bicycle shop in the area. Staff and management are really friendly and treat you like family. Repair costs always seem fair and honest and they have often done small things for me without a charge. They used to be short on bikes during the pandemic but have recently had a good selection of exciting bikes in their showroom.
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July 2022 by Jon B
Very helpful and friendly staff.
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July 2022 by Harry Kruglik
Very knowledgeable and friendly with my 3 year old.
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May 2022 by Painter Files
A cool place with very helpful people. They take their time to help you find what you need, be it a new bike or the fix an old favorite.
