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February 2024 by Empty M
Good luck trying to get someone to answer the phone. Going into the branch isn't any better. No one is interested in helping. That's what happens when corporate buys out the local competition then does what they want. Stay away from PNC!
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January 2024 by Jordan
This bank charges a poverty tax on people that can’t keep 500 plus in their account, they will not give you a loan .. my credit is a 750 are you serious PNC … I’m going to come in and empty my account and transfer to a bank that values the people that make its money , without us , there would be no PNC bank, I’m done with you guys .. I hope the government doesn’t bail you out when you hand out all our money to god knows who , because I couldn’t get a loan …
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December 2023 by Brian
They always have bad attitudes, and every time I call no one ever answers the phone I recommend the big elk Mall branch. The lady is very nice and will do anything in her power to help you.
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December 2023 by Serina Phillippe
Tayna is always cheerful and upbeat. The tellers are always friendly and ask if i need anything else. Some days they are understaffed but they make the best of it and still stay cheerful.
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November 2023 by Michele Chynoweth
They never answer the phone anymore it just rings off the hook!
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August 2022 by Walter McKinney
Excellent bank
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December 2021 by Mister Roper's Smile
This branch could REALLY use a management change. The customer service here is non-existent. Really awful. They're rude, arrogant, and are not so subtle about their message: we don't care about our customers. It's a shame they don't offer reviewers to give zero stars. But, then again, even that would be too high for this crew.
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August 2021 by Cristi Rae
I took my 9 y/o to cash her coins. There was no wait, and the teller may have been the sweetest person we have ever met in our lives.?
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July 2021 by J D
This branch could REALLY use a management change. The customer service here is non-existent. Really awful. They're rude, arrogant, and are not so subtle about their message: we don't care about our customers. It's a shame they don't offer reviewers to give zero stars. But, then again, even that would be too high for this crew.
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October 2020 by Chris Echo
Horrible service. They were really rude to me.
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June 2020 by Brian McGrady
Never coming back here. Stand in line in drive through to get a cert check for 43k ya I’m good not getting run over today.
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June 2020 by Nicholas Carter
Pnc great customer service I was wrong
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March 2020 by Victoria Bates
They're rude. Always have been, which is why after leaving town I never made it a point to stop and use this location. Today I wanted to stop in to expand my accounts with PNC. Was asked what I was there for and once the teller acknowledged it wasn't something she could process, the room was met with silence. Not a "Hold one one second while I find someone who can help you"...Now, I'm not unreasonable and understand that it's the last hour of business and you may have BIGGER things to take care of but acknowledgement goes a long way. Instead of waiting a few minutes and then letting me know someone will be with me shortly. I felt extremely unwelcome. LOVE my ABERDEEN location.
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February 2020 by Sharleen Kaiser
Poor customer service
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September 2019 by sis palm
Very friendly and helpful