Post Offices near North East, MD

“Five stars to my local post office! I just wanted to give a shout-out to the wonderful customer service I received this morning while mailing a package. They were so friendly, patient, and helpful, making the whole process quick and easy.
Postal workers often go unnoticed, but they work hard every day to keep things moving. Thank you for everything you do—I truly appreciate your kindness and great service!”

“Jen was amazing, very kind and so accommodating when I missed my passport appointment. She helped me out when I was able to come in and got me out within 10 minutes for 2 passport applications.”

“I have been using this post office for over 1yr now after having a terrible experience at the location on Main Street. Since switching to this location, I have had nothing but positive experiences. The staff is always friendly, welcoming, and helpful, and I will gladly drive the extra mile just for that kind of service. It truly goes a long way when you walk into a place and are greeted with kindness and treated like your business matters. Great customer service can make all the difference, and the staff here definitely deserves to be recognized for it.”

“I will have my first one on one transaction tomorrow morning and I don't predict any problems whatsoever. I've used their mail slots on several occasions with no problem from other customers or anyone for that matter.”

“Been using this post office regular for almost 5 years. I ship a lot of packages and have never. Ce had an issue or problem. In and out in just a few minutes - great staff!”

“I just wanted to give a shout out to the employees at this location. This past month in particular there have been quite a few busy days at the post office, but they've kept the flow moving and are always super friendly and informative with any questions I have. I really appreciate the way they have been operating lately as I know it can get busy, so thank you!”

“We have the most pleasant experiences in our local Elkton Postal office.
The staff assist us with patience and respect. I would like to make sure they know that my family and I appreciate their wonderful gesture.
*This location has passport application. You may walk in or for bigger group it's best to set an appointment.
You're in good hands.”

“A majority of the staff is great at this location and go above and beyond, making it easy to support USPS.

However, there’s a staff member with dark red hair on Wednesdays who is unprofessional, rude, and will not do basic tasks commensurate with the position.

She said today, “every time I come to this office in Rising Sun, I’m fighting with people about what we do and don’t do.” The other staff members perform tasks that do not require a massive amount of time, but goes a long way to encourage repeat customers.

If one staff member is fighting with customers, maybe they shouldn’t be there.

This was our fourth interaction. The first time, she ignored the growing line while walking past us. I complimented her hair, and she stopped walking past me and helped me. The second, she was on the phone for five minutes with her son, which is fine, I get it- but given additional issues, it’s just another thing. The third time, she mocked my voice back at me when I asked a question. A piece of tape came loose. I said, oh hey, I left my tape at home and this is breaking- I didn’t see it, so you mind taping it quickly? She mimicked my voice back to me and said. “No we don’t do that!” It was unpleasant. Today, I walked in and had an address and she said I had to write the address on the box so that she could print a label to adhere to the box over my writing and insisted that I could tape my piece of paper to the box if I didn’t want to write it on the box. I have never had that issue at that post office. It felt very petty. She called her manager, who said, yes, we do that. And that’s when she hung up and said she regularly argues with customers.

So… avoid USPS on Wednesdays.”