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October 2023 by Rob B.
My and my wife were shopping at Walmart at north east Md. a few days ago and an employee her name was (Bubcuts in front of us and starts ripping our bags open and saying we didn't scan 1/2 of our stuff in front of everyone there . We called the manager on duty and told her to check the cameras and 30 mins later she's comes back and apologizes for the actions of her employee saying that we did scan everything in our shopping cart. The reason we upset is that this has happen more than once to us at this location. Please let me know if I can sue them so they will not assume that people are thieves without proof .
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August 2023 by Trinity W.
i worked at this walmart for going on almost two years now,there management is absolutely terrible they treat us like we're nothing i've gotten harassed by mangers my two mangers made fun of a special needs person that i work with an made awful comments about her, my mangers have cussed out customers and gotten in physical fights with other employee, and if my managers didn't like something that some one did they would makes us get on our knees and clean the floor if a mess happened that had nothing to do with us... this place is absolutely disgusting not to mention they have a rat problem there like a REALLY bad rat problem, if i were you i wouldn't waste my money here.
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July 2022 by Amanda W.
The auto center associates took great care of my car. Fast and friendly service. They were all very helpful
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July 2022 by Shakiya G.
Would give 0 stars! I've had maybe one good trip to this Walmart....i remember being a little younger & being followed a lot by employees...im older now & actually prefer target...but I had to stop at this Walmart today. Was shopping minding my business, asked an employee a simple question & she went ballistic! Was calling me out my name, told me to "meet her outside" & then ran into the back room near the cleaning products isle. I was so confused...went to tell a security guard & manager. They both did nothing at all. Such a piece of crap store. With very rude & might I add stinky employees...The rude lady smelled like fresh cat pee. & the security guard smelled like a hoagie
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May 2022 by Mark N.
It's a Wal~Mart. I can't believe people are d*** enough to think they're going to get a high level of service here. You came here because you're a cheap POS that will savor the suffering of others if you even think it makes your life one half an iota better. Now you're surprised you half to wait a half hour to two hours? Shop local and you'll get better service.
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December 2020 by Tammy H.
Don't try calling on the phone it just rings an rings I guess they no longer have a operator maintaining the phone. I am handicap an was trying to reach the meat department. It is easier to call for availability then for me to drive to the store. Unfortunately, you can go buy what they say they have in the store online because it always wrong. After about 2 hrs of calling I finally reached a customer service person. They transferred me to the meat department where the phone rang for another 48 minutes an I hung up.
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November 2020 by Seth A.
This place is a shithole.. waited over two hours for our groceries at the pick up outside.. that is b********
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September 2020 by Arielle T.
Self checkout is not 20 items or less. I have always purchased more than 20 items in self checkout. What they are doing is contesting the store. Self checkout is self checkout. Also the same lady shewed away a man just purchasing motor oil. Get it together Walmart! Self checkout has never been20 items or less. My thoughts are new or poor micro management.
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September 2019 by Alondra V.
Pretty bad customer service. I went to the customer service desk to ask for items that I forgot and I just wasted my time. I didn't find a answer or my items. I spent 30 minutes waiting on the line and 30 minutes waiting for the customer service representative to help me because she didn't know how to find my lost items. After she dated me for the next day to come back and see if someone else could know something about my lost items. I wouldn't come back because I was already there for that reason, but she only made me waste my time. This Walmart has pretty bad employees and I don't understand why it's so complicated to ask for help. The other Walmart in Elkton has a pretty good customer service but this one in North East has the worst customer service ever. If I could give them zero stars, I will.
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April 2019 by The Apartments At C.
We love the convenient location of the North East Walmart. We always tell our new residents how to get here because everything you need is so conveniently located. We love the ability to order your groceries for pick-up. How convenient! Charlestown Crossing Apartments staff
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February 2019 by Kathy G.
This store does a very poor job managing the check out lines. We waited for 30 minutes on Saturday to check out. The cashiers are having full on conversations with the people in line slowly moving each item through. The cashiers also feel the need to tell you that they haven't had their breaks or they should have left an hour ago. We are doing our best to avoid this store at all costs.
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October 2018 by Kay Kravchuck
Really, I thought you guys had better the system and security measures apparently you are not up to speeds@
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May 2017 by Blessmade Perfect
Very invasive! Shared my photos with there staff members smfh!!!