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March 2024 by Pat Dittmar
People working there extremely friendly & helpful. I love getting the email sales.
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March 2024 by A
Clean and very organized the employees are a bit under trained and it can cause some annoying issues. If you have an online order for pick up avoid the gentleman at the front and go to the register, he needed to see my id, requested if i could pull up confirmation emails on top of providing the text confirmation which included the order number. A tad frustrating but still love the store
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February 2024 by Rich Bartholomew
They had everything I wanted
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February 2024 by Keren Roberts
Clean. Fully stocked. Attentive but not cloying staff
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February 2024 by Anthony Ruffin
Yesterday I went to get a specific scent for my girlfriend. I went into the store and they had it in stock. Which was really wonderful. However I pick up another scent which she already had. I decided not to get it but the other scent instead. The young tall skinny black girl. That was at the register. Was questioning me giving me the third degree stating why I didn't get the scent. I was being nice and I explained to her that my girlfriend already has this scent and I wanted to get her this new scent and she would like it. She kept questioning me well you need to get it. I didn't go back in forth with the young black girl. I walked away. This is way I don't date black women is because of this reason. Also, the customer service was totally unprofessional
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December 2023 by Geri Gentile
Has a large assortment of items. Good for stocking staffers for teenage girls.
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December 2023 by Ske Ske
Organized, fast and friendly service! They were so helpful! Greeted me with a smile and hello! They'd come to me and ask, was everything ok, did I need help finding my items,m and to let them know if I needed help to come to any of them and they'd help me and they did when I couldn't find a particular candle. Awesome service without attitude. I loved my experience here.
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December 2023 by kat bowers
I love bath n body. I just was here an hour ago. Checked my items. And they did it again. Missing1 item. It's the 2nd time happened. They ring in 24 candle but only received 23 items. Same thing happened with my soap.
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December 2023 by Junka Maila
Was just here for candle day. The employees did an awesome job keeping everything moving along smoothly despite the chaos. Love to see a store actually properly staffed up, that’s so rare nowadays, it made the experience so much better.
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November 2023 by Trice Brooks
So I decided to go to this one for the first time ever because I always go to the one in Whitemarsh mall these people that work in his store don't want to do their job so disrespectful now I'm a loyal customer of Bath and body Works but these people in this store is disrespectful and don't wanna work with a nasty attitude. I learn my lesson never go to this one again.
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November 2023 by Aaron Banks
Was going into the store w my friend to burn some time before our movie. The employee who worked at the entrance introduced herself was very friendly and thoughtful. I ended up purchasing some mens cologne with her recommendation. Coming from a guy's perspective with that level of customer care, I would shop there again.
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October 2023 by Carla Saylor
The people who work there are helpful and friendly. They are knowledgeable about their products and are available to answer questions without being overwhelming.
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September 2023 by Nichole Morris
Pro Tip: If they have less than 12 of any product, it will show out of stock online. Please call to confirm.First time in this store and the employees were incredible! 11/10 customer service.The moment I came in, someone asked if I needed help, another helped me look for a product, and someone else asked if I was looking for something specific when I was leaving.Keep in mind, the store was BUSIER than the photos show, and the employees were restocking and busy.Anyway, the store was spotless and I sniffed way too many candles. Will be back.
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July 2023 by Amber Sarant
I was worried when they moved into the new location that something would be missing. However, the move actually helped in highlighting the stock better.
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July 2023 by Kendra Bright
Customer service was amazing..the hostess on the floor was AMAZING!!! ???
