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April 2024 by Darlene Carter
I truly enjoyed my appt. Today with Tonarsha vshe was very professional , on time, and made me very comfortable. This was my first time at this location.
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April 2024 by Rachel Lee
Jasmine is friendly, gentle, and precise!
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October 2023 by Megan Schoenfliess
I can't say enough good things about Nicole! She is very sweet and does an excellent job. I'm so glad I don't have to shave anymore lol.
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October 2023 by Donavan Ingram
I get waxed pretty often but this was my first time coming to this location. I don’t know my waters name but she wasn’t friendly at all. The was burned higher part of my buttocks and she didn’t do a great job of removing the excess wax nor did she do the taint. I felt uncomfortable to even ask because her service was and energy was pretty off.Service: Body waxing
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October 2023 by Christopher Kramer
Friendly girl at the front desk. I think her name was Megan. Super chill and made me feel welcomed. The waxers are typically friendly as well and do a great job.
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October 2023 by Belen Gonzalez-Munera
The service is good but never consistent and the waxers are never super friendly. Sometimes you get the full treatment before a wax and sometimes they leave you with wax still on your skin. Sometimes they talk to you if you start a convo & sometimes they have airpods on and don’t talk to you the entire time lol it can get awkward when you’re getting brazilians.It’s 50/50 what type of service you’re going to get but good place to go to when you need something quickly.Service: Body waxing
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September 2023 by Eboni M
I have had good and bad experiences here... the last one was the worst. And usually we don't see the issues until we get home and wash ourselves. But there was so much hair left behind the last time and the time b4. I'm wasting my money going here because I can't even find a consistent person to go to because they all seem to suck... I think I'm done with them...
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August 2023 by Eboni Dunn
I have had good and bad experiences here... the last one was the worst. And usually we don't see the issues until we get home and wash ourselves. But there was so much hair left behind the last time and the time b4. I'm wasting my money going here because I can't even find a consistent person to go to because they all seem to suck... I think I'm done with them...
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July 2023 by Christina Mitchell
My first time here and the staff was amazing. The receptionist was polite and welcoming and Nicole was great. She made a very uncomfortable situation ( for me , my first Brazilian) very comfortable. She was very professional while being able to carry on a conversation and joking around. I’ll def be back.Service: Brazilian waxing
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July 2023 by Melisha Neal
I booked an appointment for underarm wax at this location. Mind you I usually go to the Crofton location closer to my home, but since I was in White Marsh I booked there for service. I arrived at 12pm to check-in and the lady at the front desk checked me in said this is a lower leg touch up right and I said no I booked for underarms to get which she replied oh and continued to look at her computer. A wax specialist with individual braids in her hair walks to the front with this huge band aid on her right arm that had blood seeping through it (very unsanitary). The lady at the front desk let her know I was there for underarms to which the wax specialist rudely replies that’s not my client. First of all I wouldn’t let you touch me with your unsanitary arm and your customer service was horrendous. I replied I didn’t book with no specific person. She says you have a confirmation to which I replied I should, but at this point I didn’t have anymore to say to her. The lady at the desk says oh it says you booked for tomorrow to which I said well it should’ve been today. After seeing their lack of professionalism I say I can go somewhere else since it’s a problem. She says unfortunately we’re pretty booked today mind you it’s literally no one there and I was simply getting underarms that takes 5-10 minutes. They lack customer service, professionalism, and aren’t sanitary. I will never return there not even for an urgency. I booked right with Boston Street Wax Center instead.
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May 2023 by J Wy
Friendly staff and clean rooms. Jessica helps to make the visit a pleasant one.
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May 2023 by Courtney Vance
I was extremely nervous because it was my first Brazilian that i had. When i first walked in the receptionist was very sweet. As i was called back my “wax specialist” had a very rude demeanor to her. When we got into the room and i was asked if it was my first Brazilian she came off with an attitude. Once my waxing began she was not talking me through it at all. The whole time i felt as if i was just another person to get out of there. At the end of my waxing i walked out with patches of hair still left on my bikini area and near my butt. I am well aware that not all the hair can come up at once but it’s full patches of hair. I will definitely continue to get a Brazilian but i will be going elsewhere. This place ruined my first experience of a Brazilian wax.Service: Bikini waxing
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March 2023 by Brianna R
Jess or Jessica? (not sure) was amazing! I was in and out in less than 5 minutes for a lip and chin wax. She got right down to business when I walked in and ALL of my hair was removed!The front desk ladies were wonderful too. I was running a little late and called to confirm the grace period. It's EIGHT minutes. I made it in time, but they were willing to accommodate me with an appt slot shortly after mine if I ended up missing the grace period.I will return. 10/10
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March 2023 by NaturallyNatalie
I was a consistent customer who will not be returning. I was 2mins past the grace period with no one in there and I was turned away. I've seen plenty of young ladies come and go and yes I feel some type of way that I was turned away. Coming 30mins. I will be canceling the rest of my appointments. Jess is the only one I will see due to the other ladies causing ingrown hairs. It sucks because I really liked going there. If you can't compensate your loyal customers I can't be apart. I am very unhappy and disappointed.Service: Brazilian waxing
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March 2023 by Amber Voelker
As odd as I felt 1st visit, Nicole immediately put me at ease & now almost 2 years later I still can't say enough good things! The staff overall have been pleasant every visit & Nicole continues to be amazing every time I see her for a Brazilian! I'd immediately recommend her in a New York second to any girlfriend and especially one that is "scared/worried/anxious" about the idea of her 1st Brazilian! The place is also always clean & you can count on getting in and out when you have a scheduled appt! ?
