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December 2023 by Paula L
Great experience from start to finish. The facility is clean, the locker was easy to access, and the staff I interacted with was very professional. Didn’t like that I had to purchase a proprietary lock.
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November 2023 by Chrissy
Amazing customer service at this location!They answered all of my questions and David was super nice and helped with all of my storage needs on my move in date! He explained everything very clearly, he was patient, and just overall had a great experience with the storage move in day.It was my 1st time using storage and I'm glad that it was a positive one. I would highly recommend their location. It's safe, clean and easy to access. I also got a great deal on my storage unit which I'm very happy about.Thanks again David!!
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November 2023 by Austin L
Dave, the manager, is super helpful and friendly. He inspires trust. The building is very clean and feels well-secured. Access is convenient. This has been the perfect storage experience.
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November 2023 by Peri
Just got a new unit today, Dave was great and made the whole process a breeze. The facility looks great, seems well worth the money. Definitely recommend. (UPDATE BELOW)-----------------------------UPDATE: changing rating to 2 stars now, not even 3 months after getting this storage i was informed the price was nearly doubling. Note, I specifically asked if their "web price" would stay, and I was told yes. Now starting next month I'll have to pay almost double. This is scummy behavior and if it's not resolved I'll be moving my stuff elsewhere.------------------------------UPDATE #2: updating to 4 stars. after speaking with Robert at the location, he was able to get his dm to approve the change back to my original cost. He states that 4 months is a normal time period to get an increase but mine was ridiculously high. The quick increase still leaves a bad taste in my mouth, but at least they made it right in the end without too much fuss.
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September 2023 by Kim Smilesalot
Easy to work with, good communication, but they increase the price a good amount after your first few months. It’s always open to increases as well after that so just be mindful of that.
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September 2023 by Little Storm
Very easy to get. Dave was very pleasant and we were able to complete everything over the phone which made it convenient for someone with a busy schedule.
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September 2023 by Tim Murphy
Easy, knowledgeable , informative, and well versed people. Dave is a great rep for youUpdate After 3 months using the Nottingham EZ storage, I have to say I had a 10 of 10 experience.Dave, Robert, and the rest of the crew are wonderful and helpful. Never having a storage u it before, I ended up with 3 here. I had no delays getting the units, never had unit access issues, questions were explained perfectly via text or a phone call, and never ever had problems with anyone. I left my units today , and Dave took care of it with a text. The location is perfect for anyone with east access to rt 95, rt 1, rt 40, and rt 83.Again great folks to work with !!!
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September 2023 by Aaron Lowe
My name is Adrienne. This review is for a small unit I saw online and am now renting. This location is having a flash sale $18 for 5x5 1st floor unit. I couldn't pass up the deal. Also signed up for ins for $11/month. The online rep was very helpful and the location rep Dave called me right away as well. Very helpful. I will go by my unit in a few days and update my review if needed. But so far 5 stars. Thanks Extra Space!
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September 2023 by Casey
I spoke to Dave several times and actually had to change my move in date twice due to life's happenings but he was very understanding and helpful. On move in day, Robert was super helpful and nice. The place is meticulously clean and well maintained and I have had no issues.
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August 2023 by CharredBananaCo
Extremely friendly service, good energy. Leasing, payment, and check in were all a breeze. The building is well kept, and security is great. Elevator access to the top level is extremely convenient, and the best prices I could find in the area. 5/5 stars.
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August 2023 by D Moore
My initial point of contact was David, a very kind man who gave me all of the answers to my questions before I asked. He has attention to detail and gave me a great tour and addressed how I would enter the facility after hours. I was surprised at the cleanliness of the facility. Everything is brand new. He is an awesome rep for the company. I made arrangements to seal the deal with him but due to family issues, my availability changes frequently. And so, I had the time to visit on another day and worked with Robert. Robert made the final process so easy, I was grateful. Another wonderful guy who has a story to tell. But you'd have to go to him to hear it. ? I would say he got me through all of the minutia in less than a half an hour. Robert graciously solididified my sense of direction with an additional tour, got my lock on and I was done. The people there are wonderful, the prices are RIGHT and it's clean. I won't disparage any other companies, but I visited some and I can tell you that there are other places that are more expensive and not so clean. The guys that run that place do an excellent job keeping everything together, including keeping an immaculate facility. I only looked in my general area of course, for convenience, but I would say, save yourself some time and visit these guys and the facility. You won't be dissapponted.
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August 2023 by Alex Ryce
Great experience! Mr. Gray was very helpful and efficient. Customer service was top tier as well as his knowledge of what would be a reasonable size unit for my items.
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June 2023 by Devon Brown
Really good customer service skills when speaking to them Dave us the tour really nice and friendly environment
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June 2023 by Sade McFarlane
David is thee best! He was informative and extremely helpful. He went above and beyond to make sure we had everything we needed.
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June 2023 by Trevor Hoffberger
Great location and service, clean, and easily the best rates for storage around Baltimore. David was super helpful at move-in.
