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December 2023 by Joe McDowell
Worst experience I have ever had in a shoe depot waited for over 30 minutes while she sat there doing nothing. The other lady went to go get the shoes and when she came back that lady told her go help that lady this guy can keep waiting. Terrible customer service and just basic human decency
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December 2023 by Cristina Burgos
HORRRIBLE EXPERIENCE!All the employees are rude. They Don’t wanna help with anything.The line was huge. Almost 10 people waiting to pay, and nobody didn’t care. They were talking between employeesThis place deserves 0 stars.
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December 2023 by Savanna Wible
Wish there was an option for below one star ? this is the worst shoe place I have ever been to. The employees are extremely rude and talk bad about customers. The store is so unorganized and messy, that you can’t even walk let alone shop around. Don’t recommend coming here.
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December 2023 by Christa Aldino
I was so lost and getting ready for a wedding and the girl Crystal was so nice and patient with me!! Such a angel
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November 2023 by Charmcity_
I'm a former employee at the White Marsh location and I was escorted out of the store by mall security because Teal the district manager was mad that I was in the store shopping. She also told me that because I was in the store for a certain amount of time that I had to leave or purchase something. As a former employee I will say that this experience was unprofessional and disgusting. She wonders why nobody wants to work at that store because look how they treat people. Management needs to handle this situation because regardless of how long I've been in the store is no reason to have me removed
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October 2023 by Kimbley Green
It was a great experience for my grandbaby. She really wanted a specific pair of sneakers and the lady with the dreads(sorry I didn't get her name but two kids in the mall??) was so kind and called other stores to help her find the shoes. Unfortunately Noone had them but I truly appreciated the effort.
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October 2023 by Iqra Khan
The manager was super inconvenient when I went to purchase my daughter’s shoes. The associates look overly stressed, repeatedly having to pick up after disrespectful customers who can’t clean up behind themselves.
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August 2023 by Kristina Rathell
The workers are rude. Playing music loud from their personal cell phones. Walk up to pay and had the worker yell across the store for someone else to come check us out. Then have to wait for someone else to go get the matching show. What should take 5 minutes takes 15 to 20 because no one can be bothered to work.
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May 2023 by Bob O
Had my Size!Looking for a pair of shoes for vacation. Found them here and was able to try them on for fit. ???
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May 2023 by AnimaTheHallowed
Shoe prices are nice but y’all need to hire more employees
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May 2023 by Brian Soda
Limited selection but decent prices on new kicks
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March 2023 by Quiana Jones
They have a good selection in the store and nowadays not all stores really do. They had quite a few workers, but only one person on the floor to help customers, and there was a nice number of customers. This slowed down checkout, thus creating virtually no floor assistance, but we got what we needed.
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March 2023 by Joann higgs
Great ?? shoes for a great Price and the sales person ever mentioned how I could go online and receive coupons.
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January 2023 by Vanessa Tillman
"You can always find something (shoes and boots)at a reasonable price.
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December 2022 by mariela LM
I bought some shoes a week ago, I paid with my credit card, and they registered my phone number when I made the purchase, the shoes were small, I went back to change them and the lady who helped me told me that she couldn't make the change because she didn't have a receipt Since I had lost it, I explained to her that I had paid with my card and they had my information in the system, she told me in a very bad way that in no store in the USA they make a change without a receipt, I really did not want to spoil my day and I left, I clarify This lady was not the kind lady that is always at the register. She was tall, with short hair and round glasses with a very bad attitude!
