Ulta Beauty is the largest beauty retailer in the US, offering a wide selection of over 25,000 products from 500 brands, including Tarte, Fenty, and CHANEL. Customers appreciate the knowledgeable staff who help find products that meet their specific needs, especially for those with allergies. The store provides a welcoming atmosphere, where shoppers can take their time to read labels without feeling rushed. Many have found effective products, such as eczema cream, that work well for their families. The friendly and attentive staff make shopping enjoyable, with customers noting their kindness, professionalism, and patience. The Salon at Ulta Beauty also receives high praise for its services, including haircuts and styling. One customer highlighted their first salon experience as exceptional, mentioning a talented stylist and a relaxing head massage. The staff at the front desk are always polite, professional, and offer excellent customer care. Customers have highlighted the exceptional service provided by Edith, Bea, and Hannah, who are described as kind, knowledgeable, and patient, making the shopping experience fun and not overwhelming. The store is praised for its cleanliness and the overall great customer service experience.
My friend and I were in Ulta at the Avenue tonight and Bea was super helpful! She was so kind and knowledgeable and patient- she helped me find everything I needed! I can't thank her enough!
May 2025
I came in today and had a great experience overall between the cleanliness of the store to the customer service. Hannah at the register was very nice and gave me great advice for the products i purchased. I’ll be back to this location
March 2025
There are too many products, and the cashier made me feel rushed. Good overall.
