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November 2023 by nick maiorana
Bought a oil filter for a 2016 Jetta gli. It was the last oil filter on the bottom shelf that they had in stock.Roughly $15 for the oil filter. Meanwhile I can get it on rock auto same brand name and part number for $1.63 however instead of waiting three weeks for it to get to West Virginia they already had one so it was very convenient.
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June 2023 by Brian Sanders
The team here always treats you like a friend, Rob is especially helpful and extremely knowledgeable.
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April 2023 by el cholabels page 1
I got stranded on hwy 44 from out of town driving in with e lights all the way from Davis to here and got a relief once I showed up because Josh came to the rescue. My check engine light was on so he plug up the scanner and right away he said there was a fuse that was blown. He was right because I had found it and gave me the biggest smile out of my stranded morning I had. Thank you Josh your boss ought to be proud of you. Reminded me of that one song by Tracy Lawrence you find out who your friends are ?
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March 2023 by Theresa Shiflett
What can I say. It's every man's dream
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February 2023 by Robert Kisner
Fast exact parts the first time very professional
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October 2022 by Cody Sullivan (Shenzio)
I visited this store a few days ago, as I have many times. I'll also say that my situation was a unique one, but one I felt deserved a better answer considering my solution.I own a Tesla Model 3, which needed the 12v battery replaced, which to some people is a funny concept. A Tesla does in fact have a regular 12v battery in addition to the main battery under the car. So I inquire about a battery and before looking up anything on the computer his answer was "No we don't have that". I assured him, I just need a 12v battery not the big battery and laughed a little because again, most people wouldn't think an electic car would need a 12v battery. His answer to this was "We don't touch Tesla's". So again, I answered with, I'm going to put it in myself. He answered with "We don't have that". A little confused, I accepted defeat and left empty handed. I get home and remember seeing an EV battery being advertised on TV so I look it up. A diehard EV battery...wait...Diehard is an Advance Auto Parts brand. I ordered it directly from the website and installed it myself today. So I'll come back to this store, as I have many times. I would have liked to have seen a little more effort in my request. Especially since Advance did have a battery that worked and was an "exact fit" on the website. This store most likely didn't have one in stock, but could have done a little better and ordered it for me or attempted to look it up for me. I was going to give one star but I ended up getting the battery I needed through Advance. So I'll give it a solid 2 for this experience.
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August 2022 by Beth Ann P
For a family trip that started in MI with a stop at an O'Reilly's for a new spark plug, we're finishing our trip in WV with a new battery from Advance Auto Parts. Brian, friendly and helpful, was able to tell that the alternator was ok but the battery was dead. Knowledgeable and willing to answer our questions and sound advise. After installing out battery we were on our way. I'd recommend Brian, if he's working, if you have to stop in for help.
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August 2022 by BlackDog Tow
My card was acting up and the gentleman was patient.
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June 2022 by Lynette Connelly
Harper and Rob were the most helpful, friendly guys! They answered our questions and replaced our battery, gave us a resources to connect us to a mechanic to fix a larger problem, all with a great sense of humor that lighten our stressful evening. Thanks, ya’all!
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June 2022 by Norma Sisler
If you are a woman, don't bother. You won't get waited on.
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April 2022 by JANIS Lewis
Have only visited for UPS service back to Amazon. First experience was great. Few days ago the female employee was not helpful at all and did not seem concerned. She said 'we can't do this here referring to an Amazon return. She offered no help and said how to ??? another UPS service in town. With the price of gas and the value of my time, I won't return to this Advance Auto store.
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March 2022 by Tonia Baker Collins
The gentleman helped us with everything And did an amazing job
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February 2022 by Lettie Welch
I have always had a pleasant experience with Brian, he talks me through what I need to know and seems very knowledgeable.
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December 2021 by Michael Keener
Fast service fair prices on most items
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October 2021 by Rebecca W
Don't know who employees are but they went above and beyond for me and I am so greatful for their help. I was having a not so good day and they made it a lot better. Thank you
