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August 2023 by Fearless05516394370
We had the very best service at the Tsunami bar!!! The manager went out of his way to ensure we had exactly what we wanted even when it was not on the menu. Thanks so very much for making our day and vacation!
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August 2023 by 411yareny
There are many options for staying with family for all ages. The rooms are very clean as well. The pools great for everyone and there are many activities outside and indoors as well. I have been here before and would come again.
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August 2023 by 448wyattk
Emcee Nigel brought great energy to our experience! We got to enjoy a good meal at the reef and the tiki bar was closed which meant Nigel got to entertain everyone inside the restaurant and bamboo lounge areas, we got the privilege to dance the night away while he took us on a musical journey through some of the best songs of the ages!
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July 2023 by mattbC7383EK
Where to start, sharing how disgusting this place is. I don’t know if it is the mold everywhere, loose wiring and outlets, filth, or horrible hvac… stay anywhere else. Run! Seriously! We had to have housekeeping actually put linens on the bed when we arrived. Then had to have them come back, strip another bed, and put fresh linens on it as it appeared someone used the bed to go #2. We had to then have maintenance turn power on to several rooms, as the outlets weren’t working. I also advised them of the outlets falling out of the walls, loose wiring, power cords running under carpet, and mold everywhere and given generic responses. The front desk was not helpful in trying to get someone to bring towels and empty garbage daily, and the “we offer minimal housekeeping services daily” response. With how much you spend staying, and how filthy the rooms are and covered with mold, you would think they would offer daily cleaning. The “amenities” offered are money grabs. The ice rink is $10 per person, and the arcade requires you to put money on a card which never has quite enough credits for one more game so you are left with a useless balance, clearly trying to get you to spend more money. Drinks outside are twice what you pay at any of the local establishments. The food onsite is horrible too. Stay anywhere else, find somewhere clean, and give some of the wonderful local small businesses your attention. The only pro, at least the staff was super friendly when being no help solving the mold, and other health hazards.
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July 2023 by V5836BLcrystalt
The check in process is not easy, the restaurant breakfast is horrible at best, the hallway smelled of marijuana the entire stay. The hotel lobby not cleaned overnight so the mess is there every morning
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July 2023 by rodneybK6597QB
The "hotel" needs an entire makeover!!! In fact, after 50+ years, it may be time time to tear down and start over! Horrible room layout, broken hardware, gross furniture (we didn't even want to sit on the stained chair), and just an overall atmosphere of a musty old beach motel. Gross!
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July 2023 by michellebS8849WO
This place is past its prime. I spent nearly $1200 for a room that had black mold in the shower, rust in the tub spiderwebs along with daddy long leg spiders in the upper corners of the rooms. Check in is a chaotic mess, management does not care. Stay away!
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July 2023 by E6997XTrebeccaa
Great family spot! Right on the beach! Kid activities! Close to nearby attractions and restaurants! Clean rooms and friendly housekeeping! Will be back again! Camp carousel, family photo nights, movies, fun!
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July 2023 by E174PEsk
TL:DR=IN CAPS We’re staying here currently and have a toilet LEAKING TOILET WATER OUT ON THE FLOOR that we called about getting fixed and left the room for the day for it to get fixed and it still hasn’t been addressed. We have 4 young kids staying here which is my main concern, they 2 of them have cuts on their feet from the bottom of the pool. The last thing we wanted to have to do is escort the kids in and out of the bathroom to make sure they don’t step near the toilet water. We have an OUTLET BOX POKING OUT OF THE WALL and the NIGHTSTAND HAD A USED BAND AID behind it that we noticed when fishing a kids toy out from behind the stand. At this point I would really like to move to a different room but not sure that would be any better judging from the other reviews that I’m just now reading. Last but not least we were informed there’d be free vouchers at check in from the front desk but VOUCHERS WEREN’T GIVEN AS INFORMED AT CHECK IN. We went to the places we selected expecting that maybe they had streamlined it and just needed our room number but none of the places had knowledge of our vouchers and in some cases let us use other promotions available to make up for it.
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June 2023 by Compass778430
The staff was excellent! Very friendly! Truly showed that they wanted you to have a great time! The room was beautiful! I forgot my pillow at home and I did not miss it! Comfy bed and pillows! ❤️!
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April 2023 by candacec492
Lindsey & Jessica are awesome bartenders in the bamboo lounge. Cute little bar and grill inside the carousel. They both are friendly, talkative, make great drinks and accommodating. Enjoyed my visit.
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April 2023 by autymnl
The spring loaded mattresses were enough to make the children’s backs hurt. Rust stains all throughout the shower. The shower drain just laid on the side of the tub for?? I guess for us to put back. No idea. We were scared to take our shoes off on the stained carpets. The microwave half a**ed worked. You had to hold the cord in to the outlet for it to stay on. The pool area had mold around it. Along with a rusted out dehumidifier. Tried the sauna and ended up meeting a guest that was staying at a near by hotel that comes to use the indoor pool every.time.she.comes. There is zero security. You don’t need a key card to enter any part of the building. Anyone can walk in. It needs a ton of TLC. Will not and would not return. Don’t waste your money. The only good thing about my stay was the recommendation to blue fish restaurant to eat.
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March 2023 by tnaef
The food was really good! Would definitely recommend the nachos or the tacos! When I came the service was quick and excellent. It was very clean. The staff was patient and very friendly. I will definitely be back here !
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March 2023 by davidgF5537LN
What a nice beach front bar, Diesel and Lin; the bartenders were super nice very entertaining and were a pleasure great service very friendly and kept a great vibe! What amazing hosts, love the service; the burgers are on point! The Guinness was fresh! Hands down five star!
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March 2023 by williammQ1344IK
Had cucumber margaritas that were made by Linsey. She knocked them out of the park. Took me back to Mexico where I first tried them.. five star, first class.. The food that. They provided for our business after hours meeting was just as good.. Highly recommend the carousel..
