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April 2024 by Mark Eilerman
Very fast and professional when you're eating on the
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April 2024 by Shrinidhi Holla
Stepped in at 7:30 PM Friday to hear they are out of half of the menu, no black beans, no chips, no avocado dip. Looks like to compensate it they added double the amount of other items ;-) I got 2 scoops of salsa, hot sauce and sourcream on the bowl to ruin the taste completely!
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April 2024 by M. joseph
Solid four starsParking: One way in, one way out. Not a very big lot and the parking spots are on steep angles. Guess they raised the restaurant above sea level so it wouldn't flood or just wanted to be top of the tex mex mountain
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March 2024 by Caitlin Roberts
Very dirty, took almost an hour to get my food ordering through the mobile app. The guy working the mobile orders wasn’t making the order in the order they come in and overall the restaurant was very
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January 2024 by W
Solid positive experience. Would give full 5 stars if the place was just a tad bit cleaner. Tables, drink bar, as well as other areas were just not the cleanest they should
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December 2023 by Amy Menginie
Clean, friendly staff, good food. I don't like that you have to pay extra for guacamole when you're already paying $15 for a burrito but other than that it's a good place to eat.Vegetarian options: Since you can create your own burrito, you can make it with no meat.Parking: There are approximately 20+ spots
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December 2023 by Kool Brezze
Bathroom was disgusting!! Oh and you should tell your corporate overlords to watch the ryan lynch tictocs, you guys might learn something!
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November 2023 by L L.
Best service I've ever had at a fast food restaurant. Visiting Ocean City during the off-season and didn't expect much but what I got was WAAAY better. The usual order but my on-the-spectrum toddler was overstimulated, an angel of an employee who sympathized because she has 6 children of her own recognized this and gave him a clementine in a sauce container. She said that it was bright so physically appealing but it also doubled as a noisemaker therefore satisfying his need to make some kind of audio chaos. It was perfect, he played with it during the whole meal as he ate & in the end he ate the clementine. I get a bowl w/ rice, chicken, cheese and guacamole, my wife gets the same and my guy gets the children's meal. It's off-season so the parking was plentiful and the wait was non-existent. It was everything I've come to expect from Chipotle in terms of food but the service made my night. Five stars is the least I could do. Whoever she is got my thanks and got this positive review.
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November 2023 by Karthik Shetty
As a devoted Chipotle enthusiast, I’ve frequented various locations, but my recent visits to the Chipotle Mexican Grill in West Ocean City, Maryland have left me disheartened. It’s important to share my experience to highlight areas that need improvement.One significant concern is the overall cleanliness of the restaurant. It’s evident that the restroom consistently appears unkempt and unclean, giving off the impression that maintenance isn’t a priority. A clean restroom is fundamental for a pleasant dining experience and reflects on the restaurant’s commitment to hygiene.Additionally, my attention was drawn to the filtration system above where they prepare the food, particularly the filters above the rice station. These filters seemed neglected and haven’t been adequately cleaned or replaced. The presence of visible debris and dirt was off-putting, making it clear that regular upkeep of essential areas is lacking.I believe in the potential of Chipotle to offer exceptional dining experiences, and I hope my feedback can encourage the management to address these concerns promptly. A clean and well-maintained environment not only promotes a healthy dining experience but also enhances the overall perception of the restaurant. Looking forward to witnessing positive changes for future visits.
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October 2023 by Karthik Striker
As a devoted Chipotle enthusiast, I’ve frequented various locations, but my recent visits to the Chipotle Mexican Grill in West Ocean City, Maryland have left me disheartened. It’s important to share my experience to highlight areas that need improvement.One significant concern is the overall cleanliness of the restaurant. It’s evident that the restroom consistently appears unkempt and unclean, giving off the impression that maintenance isn’t a priority. A clean restroom is fundamental for a pleasant dining experience and reflects on the restaurant’s commitment to hygiene.Additionally, my attention was drawn to the filtration system above where they prepare the food, particularly the filters above the rice station. These filters seemed neglected and haven’t been adequately cleaned or replaced. The presence of visible debris and dirt was off-putting, making it clear that regular upkeep of essential areas is lacking.I believe in the potential of Chipotle to offer exceptional dining experiences, and I hope my feedback can encourage the management to address these concerns promptly. A clean and well-maintained environment not only promotes a healthy dining experience but also enhances the overall perception of the restaurant. Looking forward to witnessing positive changes for future visits.
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September 2023 by Daniela Pulice-Debernardi
Every time we have come here they are out of some essential ingredient and they don’t bother posting it at the door, they just wait til you’ve spent twenty minutes on line to tell you. I think they must be understaffed because it’s always got a long line and isn’t very clean. I feel badly about that, I’m sure it’s their corporate overlords putting profit before customer service.
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September 2023 by Ken Hovance
Rotten guacamole, horrible tasting, always dirty tables, chairs put up for the night way before closing time. I don't recommend this location untill they get replacement employees.
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September 2023 by Jennifer Wolfe
Stopped in at 8pm to get a bowl and side of chips. Cashier told me they were out of chips, however they close at 10. Also, the inside and outside trash cans were OVERFLOWING with garbage. Wouldn't bother going there.
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August 2023 by binit patel
We went to this location twice. 1st day we wanted to do a takeout, we were told we can not. So we had to walk in and order and eat there. Food was okay not that good.Next day we had no choice we went to the same place, and on 2nd day they said we had to order online and do a takeout only and we can not walk in and place order. Such annoying service and different rules… so call these people 1st before driving there.
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August 2023 by Kosta
Was completely disappointed that I cannot order food inside and had to do it through the phone. Just a wasting of my
