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December 2023 by Triple Sdhs1
Rude… I was fine until the gentleman started talking down to me and treating me like I was 6. You can never walk in and get any prompt service. Ocean Pines branch has been way more accommodating and nice.
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December 2023 by Subhash Mannava
No one ever in here but somehow they always busy and can’t help you. I don’t even know why PNC is in this area.
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November 2023 by Mirella W
Great service.
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August 2023 by Brad C
Convenient atm
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August 2023 by Conor Skehan
Terrible customer service. Staff in the bank are lovely but nobody can do anything to help you with an issue. Staff on the phone avoid helping and pass problems over
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June 2023 by Benita Fernandez
Changed a lot! Way better
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August 2022 by Adam Somor
In general the bank is terrible. Nothing works, and this department cannot help you with a single thing.
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August 2021 by Nico C Toscani
I love PNC Bank I live in Bensonhurst Brooklyn they are everywhere and in 7 11 stores and Wawa too ?????
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January 2021 by Jr Linnell
Very very rude if I had my way i would fire the rude banker that talk to me the way she did on 12/28/2020 @10:05 am I will be switching banks after 28 years
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August 2018 by Jack Sawyer
Don't try to get a loan there. Everybody in that department is rude to the customers. And they aren't knowledgeable about lending. I've been a customer for 2 decades but will be closing my accounts due to the way they treat people. I can see from the reviews I am not alone.
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June 2018 by Richard Jendrek
I had a 20 minute wait at the drive thru this AM that is totally unacceptable. I called the manager of the day at the West Ocean City branch in ZIP 21842. My complaint fell on deaf ears. Priority should be given to the drive thru customers, not the walk-ins. When I mentioned the uselessness of a greeter she said it was not useless - for reasons I should not know, but one reason is security. I first replied that we customers are not stupid and do not need a guide. Then the security angle was mentioned. Tell me. What will an unarmed female do when an armed robber enters the bank? I say they will do nothing but get out of the way. This is disgusting and I blame Corporate for this disrespectful attitude to customers
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June 2018 by Jose Sanchez
Went there yesterday to deposit a check and the girl at the counter was rude. Guess my 10k check was not good enough... definitely switching my business account somewhere else.
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June 2018 by muzaffar kasimov
Omg awful service i have ever seen
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August 2017 by helene webb
waiting in line for 45 min....so ridiculous the girl standing in the lobby JESSICA WHO WAS doing nothing except holding a tablet should have jumped in behind the desk ...so closing my account out this is stupid standing in line this long
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May 2013 by Rikesh Upadhyay
Slow, very very slow like snail.. waited for almost an hour and still waiting.
