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March 2024 by Lynda Graf
I had the pleasure of meeting Mathew today at the brow bar. Mathew is a true perfectionist! He is kind and really knowledgeable. Thank you Mathew for doing such a great job!
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March 2024 by SO STRANGE
I usually never write reviews but I just wanted to say Randy is such a nice human being. They were so patient and helpful with questions I had about a product. I’ve come in a couple times and they were always positive and welcoming. I appreciate their kindness a lot thank you Randy.
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January 2024 by Tammie Yarrusso
What a great experience I had at Ulta in West OC with Randy. He was so helpful, knowledgeable and kind. He was very busy but at the same time respectful, calm and took his time with all the customers whom were bombarding him (me included). Thank you Randy!
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December 2023 by Ciara Galloway
i have not been there yet but i will be there soon
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December 2023 by Teresa Coulbourne
I went to the Ocean City Maryland Ulta location yesterday which I have been before and the same Sales Representative Staff Kimberly assisted me. I really can’t say enough about her, she totally excelled at the service she gave to me. She has done this before, last time she helped me find some Shower gifts this time she helped me with makeup and moisturizers. You can definitely see that her expertise in all the products was very clear. She was not pushy and wanted me to leave very happy with my products. Kudos to you Kimberly I’ll definitely be back and hopefully you will be working those days. Ulta is very fortunate to have you. Thank you again
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December 2023 by Диля Мансурова
The worst customer service ever,never gonna come back,the guy was having attitude when I asked a question about my credit card from Ulta,would be perfect if they could fix this problem,they need to improve their communication skills
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December 2023 by Danielle Long
I am really disappointed in the staff at this location. Last night I went in with my mom to pick up a few things. My Mom saw a new product online and was asking a saleswoman about it. The saleswoman was showing her a Clinique product and my mom responded that she did not think it was Clinique, only she called it "Click". We were looking at other items when I overheard the saleswoman making fun of my mom, loudly, to another employee. She was saying this woman asked her about a product and said it wasn't "click". She then repeated it, while loudly laughing, and asked the other employee if she heard what she said. I get it, its funny when senior citizens mispronounce words, but she could have waited until my mom left the store to make fun of her. My mom overheard everything and she didn't bring it up, but it was obvious that it hurt her feelings. The only reason I am giving two stars instead of one is because the sales woman who rang up my purchase was very nice.
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December 2023 by Teresa
I was so fortunate to have the assistance from Kimberly at the Ocean City Maryland Location, she clearly knows the products and definitely excelled in the help she gave me. I would like to say that Ulta is very fortunate to have her and my wish is in the future I hope she is working on the days I shop there. Kudos to Kimberly.
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November 2023 by Meine Ritters
Interesting. Lots of neat and interesting things to look at. I had questions and couldn't find anyone.
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September 2023 by Jennifer Holland
I was disappointed that I was turned away. 15 minutes before closing time even though I just had a quick return. I was told to come back tomorrow. 15 minutes should have been plenty of time, and I was disappointed that I have to make another trip.
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September 2023 by Kathleen Stattel
Helpful staff as always. Kimberly is brilliant and really helped me with Clinique products.
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August 2023 by Lisa Savage
Love this place. My fiance Kimberleigh Friday works there. Go in there and ask for her for all your facial needs and more. She knows her stuff about makeup and other things. You won't be disappointed.
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August 2023 by JJ R
Such an awesome staff at this location! Everyone is helpful, knowledgeable, and sincere. This is a store where you can pickup everything you need for a full and quick makeover at home to look and feel your best. I like to pickup sunless tanner, hair color, new perfume, new makeup, and nail polish here and within a few hours, I am like a new woman on vacation. If you don’t want to do it yourself, they have a full range of services that are reasonably priced too! Keep up the great work!
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July 2023 by Krissa Espey
This evening was my first time going to Ulta for hair salon services. It was a last minute booking, I had my service with Darla. She did my color and cut absolutely beautiful!! I have thick, curly, frizzy, coarse hair!! When I left my hair looked amazing! Usually, I have to go home and re- do my hair bc no one can ever blow it dry correctly, even though I have to pay for that service! I highly recommend Darla! ⭐️
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July 2023 by Remus Capota
Omg such a professional staff!!!! Everyone so friendly and so ready to help you with everything. Definitely i ll go back to spend my money on their products just so I can get customer service from KIMBERLEIGH!!!????❤️