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April 2024 by Beau Layne
Victoria was courteous, professional, personable, and quick
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April 2024 by karyn ratcliffe
Jennifer and Lindsay were extremely helpful to me and my husband when we wanted to upgrade our phones. Their assistance and advice were invaluable. They spent a lot of time helping us figure out which plans and perks to choose, and they helped us get all our accounts straightened out. We will definitely come back in the future when we need support. Thank you, Ladies!!!
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April 2024 by christopher ratcliffe
We had a GREAT experience at the store today! So very helpful and friendly!We upgraded our two phones with Jennifer and Lindsey and they were absolutely incredible !Come on in and enjoy the experience!
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April 2024 by Donna Hoffecker
Danielle at Verizon was wonderful today. She helped me out with a problem and I will go to her anytime
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April 2024 by Jim Rubush
Danielle was very patient and a pleasure to work with
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April 2024 by Anita Chavis
Great customer service!
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April 2024 by Steven Cirile
Danielle is absolutely the best at her job she deserves a raise!
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January 2024 by GeneralCaveman
Working with Lindsey was the best experience at Verizon I ever had. From the warmest greeting, to the sweetest goodbye. My time in this downtown verizon location was immaculate to say the least. She is a very kind and gentle person, and not to mention hilarious. Ten out of ten would come back again. If you haven't worked with Lindsey, take the time to see her at this Verizon and you will not be disappointed.
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December 2023 by Charlene Fields
I went to get an upgrade for my iPhone and Jamar Hayward was wonderful in helping me understand . He has a great personality and he also has the knowledge of the product and how it benefits the person that he is working with. He has very good customer service skills and I can see that he loves and knows what he is doing. Very special guy. Keep up the great work Jamar, you are a gem. You will feel welcomed when you go in the store.
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December 2023 by Zachary Power
Jamar Hayward is invaluable asset to the Verizon team. He helped my mother switch plans from T-Mobile to Verizon and provided exceptional customer service skills. In addition, Jamar effectively worked with his team to satisfy another customer that was disgruntled with another employee. I would give that kid a promotion. Jamar should absolutely be Verizon’s model for customer service.
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December 2023 by Jyrell Ballard
Jamar was very helpful and had a lot of knowledge about all the devices! Learned about all the phones even considered switching to android instead of the iPhone. Highly recommend asking for Jamar when looking for not only great service but knowledge on what you are paying for!
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December 2023 by Nicole Antenucci
Victoria was great and helpful , give her a mega raise. She helped me get a new phone and find a gift for my husband! Turned a frown upside down good job Victoria!
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December 2023 by Margaret Baker
Had a great experience with Lindsey. Lindsey has great customer service skill which is rare these days. Lindsey understood the product I was purchasing and helped me understand the operation of the new product. Lindsey was also helpful with the set-up, saving me tons of time.
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December 2023 by Judy Staffa
My husband and I went to the Verizon store in OC yesterday to purchase new phones since ours were old and no longer supported. We like to go to this Verizon store since it isn't as busy as the ones in the DC area where we live. Chi spent 2 hours with us helping to select the best cost-effective options for us and setting up our new phones and devices - I am totally clueless about technology but Chi was patient and kind with me. The whole experience was SO much better than I feared - thank you Chi!
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November 2023 by robyn ferdinand
I received some amazing customer service at Verizon on 127th Street.!Mike went above and beyond to help me with my phone that had been run over by vehicles not stopping at a crosswalk.I did not purchase the phone there. But he helped me just like I was a long-term customer.Thank you for listening, being patient, and doing everything you could to help.
